Medtronic · 1 day ago
Associate Clinical Specialist - CRM
Lexington, Kentucky, United States of America
Full-time
Hybrid
Entry, Mid Level
$63K/yr - $79K/yr
2+ years expMedtronic is a leader in medical technology and healthcare solutions, dedicated to improving healthcare access and equity. The Associate Clinical Specialist will provide technical, educational, operational, and sales support to achieve Cardiac Rhythm Management sales and customer service objectives, while being accountable for meeting customer expectations and supporting product reliability.
Artificial Intelligence (AI)BiotechnologyHealth CareHealth DiagnosticsMedical Device
Responsibilities
Successfully completes CRM Field Technical Training – including online and field-based training
Performs checks/interrogations of all CRM medical device systems post sign-off
Supports implants of all CRM products post sign-off
Provides on-call support as needed on evenings and weekends post sign-off
Provide troubleshooting support as requested
Assures completion of patient registration and any other required hospital documentation
Helps manage consignment inventory and trunk inventory once obtained
Provides additional inventory support to meet customer needs
Maintains software on programmers throughout the district as directed
Assists with managing daily coverage logistics as needed
Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer
Assists with obtaining customer POs throughout the quarter
Has a basic understanding of the competitive landscape
Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives
Stays up to date on new products, solutions, and patient management offerings
Completes all assigned training in a timely manner
Qualification
Required
High School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing
OR Associate degree PLUS a minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing
OR Bachelor's Degree
A valid driver's license is essential for this role
Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise
CS's are required to work a number of weekends and holidays during the quarter, as determined by local management
Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management
Frequent required travel to customer clinics, hospitals and offsite meetings
Must be able to drive approximately 80% of the time within assigned territory
Must have a valid driver's license and active vehicle insurance policy
Your driving record will be reviewed and will be considered as part of your application
Preferred
B.A./B.S. Degree in nursing, life sciences, biomedical engineering
Cath Lab, EP Lab, hospital/clinic or cardiology experience
Experience teaching and educating medical personnel, peers and technical support personnel
Thorough working knowledge of medical terminology and the medical device industry
Excellent customer service skills
Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
Excellent interpersonal, written/verbal communication skills
Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
Strong work ethic in accomplishing objectives of the position
Expertise with Microsoft tools and other business applications (i.e., SalesForce.com)
Ability to meet vendor credentialing requirements
IBHRE certification (below Prin level – required for Prin level)
Benefits
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Company
Medtronic
Medtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry.
10001+ employees
H1B Sponsorship
Medtronic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (349)
2024 (387)
2023 (291)
2022 (310)
2021 (300)
2020 (261)
Funding
Current Stage
Public CompanyTotal Funding
$18.16BKey Investors
NHS EnglandBlackstone Life SciencesTrade Capital Funding
2025-09-15Post Ipo Debt· $1.76B
2024-05-29Post Ipo Debt· $3.24B
2023-03-23Post Ipo Debt· $2B
Leadership Team
Geoffrey Martha
CEO and Chairman Of The Board Of Directors
Linnea Burman
SVP & President, Neurovascular
Recent News
2026-01-08
2026-01-07
Company data provided by crunchbase