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Amazon · 19 hours ago

Engineering Operation Technician, DCC Communities

Canton, Mississippi, USA

Full-time

Onsite

Entry Level

$68K/yr - $153K/yr

2+ years exp

Amazon Data Services, Inc. is seeking an Engineering Operation Technician to maintain mission-critical technology infrastructure. The role involves troubleshooting electrical and mechanical equipment, ensuring reliability and availability in data centers, and collaborating with a diverse team to uphold operational standards.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail

No H1B

Responsibilities

Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability

Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)

Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)

Perform rack installs and rack decommissioning within internal SLA

Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment

Technical writing to support change management program

Monitor daily work requests and manage to resolution, and execute projects from conception to completion

On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation

Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations

Role may support more than one location/site

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment

Qualification

Electrical experienceMechanical experienceMicrosoft OfficeData center experienceTechnical writingReading engineering drawingsWriting procedures

Required

2+ years of Microsoft Office products and applications experience

2+ years of electrical and mechanical experience

Ability to work on a flexible schedule including days, nights, and/or weekends

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Travel frequency will vary based on business needs and operational status of assigned facility

Preferred

Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.)

Associate or higher education in related field

Experience with reading and writing procedures, technical documents, and engineering drawings

Benefits

Lump sum stipend will be provided to eligible candidates who relocate for this position.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.