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Smithers · 1 day ago

Inside Sales Representative

Akron, OH

Full-time

Hybrid

Mid Level

3+ years exp

Smithers is seeking a full-time Inside Sales Representative to join their Quality Assessments Division. The role involves generating sales of SQA services through inbound leads and outbound prospecting while maintaining a well-documented sales pipeline and fostering client relationships.

ConsultingMarket ResearchTrading Platform

Responsibilities

Utilizing the Sales process for any SQA wins from the initial point of client contact through to the start of delivery of work

Sales duties include, but are not limited to:

Timely follow-up on websites, phone, and referral inquiries

Identifying target buyer personas and initiating contact through telephone sales, direct e-mail, and social networking

Consistent and accurate entry of all lead/prospect contact information into required sales application forms and opportunity management systems

Meeting daily and weekly activity metrics in support of lead generation and conversion-to-win goals

Entering, maintaining, and revising accurate sales funnel valuations

During the Sales process, accurate coordination of any client information to support Operations-provided quotations for services is required, as well as relaying any specific SQA client requirements to Operations team members (e.g., requested auditor, desired dates, and other conditions for service needs)

Efficiency is required to attain a consistent high volume of leads while not sacrificing leads that are close to wins and confirmation of delivery dates

Discipline is required to ensure internal systems are fully and appropriately utilized for timely and visible pipelines

Frequent communication is required through all available mediums, including phone, email, and in-person (as required)

Resourcefulness is required to effectively utilize available B2B tools and marketing campaign techniques while possessing the competencies to develop (with Marketing support) additional techniques and processes

An overall relationship-building style is required for management of referrals of leads, including consultants, auditors, or other interested parties, to ensure both longstanding relationships are maintained and new relationships for service offerings are achieved

Qualification

B2B salesCRM proficiencySales techniquesSales campaign strategyCustomer serviceResourcefulnessRelationship buildingCommunication skills

Required

Bachelor's degree from a four-year college or technical school (preferably with a concentration in Sales or Marketing), or equivalent relevant experience

Minimum of three (3) years of customer sales service experience, including a combination of direct service sales, cold calling, and B2B sales utilizing tools such as LinkedIn, ZoomInfo, etc

Proficiency with CRM platforms (such as Salesforce, Infor CRM, and Microsoft Dynamics)

Proficiency with Microsoft Outlook

Preferred

Experience in marketing or sales campaign strategy and execution

Proven track record in managing larger-scale B2B transactions (>$100K in first-year revenue)

Benefits

Medical, dental, and vision benefit plan

401(k) retirement savings plan

Life insurance and AD&D

Short-term and long-term disability coverage

Wellness Program

Employee Assistance Program (EAP)

Business Operation System (BOS) – SQA Audit Management Platform

Training and development support

Hybrid work schedule

Company

Smithers

Founded in 1925 and headquartered in Akron, Ohio, Smithers is a multinational provider of testing, consulting, information, and certification services.

Founded in 1925

Akron, Ohio, USA

501-1000 employees