TEKsystems · 1 day ago
Bilingual Customer Service Rep
Raritan, NJ
Contract
Onsite
Entry, Mid Level
$18.50/hr - $20/hr
2+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Bilingual Customer Service Rep. The primary responsibility of this role is to engage with customers, providing accurate information, addressing inquiries, and resolving issues or complaints.
Information Technology
Responsibilities
Resolve customer service or billing concerns by processing returns, issuing refunds, and adjusting invoices as needed
Respond to customer inquiries and communicate updates regarding claim investigations and any resulting adjustments
Escalate unresolved issues to the appropriate department for further review
Maintain detailed records of customer interactions, including inquiries, complaints, comments, and actions taken
Qualification
Required
Bilingual (English and Spanish)- Required
2-4 years customer service related experience required
High school diploma or GED preferred
Preferred
call center environment
customer service skills
Microsoft office
Data Entry
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase