F. Schumacher & Co. · 12 hours ago
Application Support Analyst
United States
Full-time
Remote
Entry, Mid Level
2+ years expSchumacher & Co. is a fast-growing and innovative interior design company, seeking an Application Support Analyst to play a critical role in supporting the company’s success. The role involves administering and configuring the Enterprise System, troubleshooting issues, and collaborating with development teams on system enhancements.
Design
Responsibilities
Participate in the administration, configuration and daily support of the Enterprise System performing route cause analysis and troubleshooting issues reported by end users to provide quick resolutions
Perform application support, troubleshooting complex issues and escalating as needed to vendors, developers or IT
Work closely with development teams with Quality Assurance of system enhancements and new applications
Triage and Dispatch issues using a help desk ticketing system
Develop and Maintain end user and technical documentation
Bring forward suggestions for improvements of systems, network, applications strategy and execution
Perform scheduled routine system maintenance
Continuously develop system expertise
Other responsibilities as assigned
Qualification
Required
Bachelor's degree in computer science or related field
2+ years of experience in application and systems support
2+ years of experience with programming languages; .net, SQL and C#
2+ years of experience working with Enterprise Software preferably SaaS solutions (WMS, ERP, EMR, CRM)
Critical thinking; organization and prioritization of tasks. Ability to manage multiple projects at once with competing deadlines
Flexible work schedule, including availability after hours including some holidays and weekends
Preferred
Experience with Dynamics GP and/or Salespad a plus
Benefits
20 days PTO
Flex Hours
Health Vision & Dental
401(k) Plan
Company
F. Schumacher & Co.
F. Schumacher & Co. is a textiles company that provides floor covering.
501-1000 employees
H1B Sponsorship
F. Schumacher & Co. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2022 (3)
2021 (8)
Funding
Current Stage
Late StageLeadership Team
Timur Yumusaklar
President & Chief Executive Officer
Konstantinos Koudigkelis
Chief Technology Officer
Recent News
2025-07-16
2025-07-15
2022-02-18
Company data provided by crunchbase