Johnson & Johnson · 3 weeks ago
Technology Product Owner
Danvers, Massachusetts, United States of America
Full-time
Hybrid
Senior Level, Lead/Staff
$102K/yr - $177K/yr
10+ years expJohnson & Johnson is a leader in healthcare innovation, aiming to improve health outcomes through advanced solutions. The Technology Product Owner will oversee the Patient Case Management application, focusing on product strategy, engineering leadership, and user engagement to enhance business performance and patient outcomes.
Hospital & Health Care
Responsibilities
Own the patient case product vision and translate user needs, business priorities, and strategic objectives into a clear and actionable product roadmap
Identify opportunities that leverage technology—including AI, automation, and advanced analytics—to improve business performance and patient outcomes
Define value realization frameworks, including success metrics, KR/KPIs, and measurement plans tied to business and patient impact
Lead and partner with engineering teams to ensure high-quality, timely delivery of new capabilities and platform improvements
Oversee backlog management, user story quality, sequencing, and sprint execution
Remove blockers, guide decision-making, and maintain clarity and alignment across teams
Serve as a champion of the J&J MedTech Product Operating Model, driving user-centricity, iterative learning, transparency, and outcome-focused delivery
Lead adoption of Agile frameworks, ensuring effective ceremonies, continuous improvement, and alignment to team metrics
Partner closely with Commercial, Field, and other business teams to understand workflows, pain points, and strategic priorities
Lead discovery, user research, business process analysis, and problem framing aligned to company strategy and the Heart Recovery Tactical Plan
Manage and set expectations on feasibility, sequencing, and platform constraints
Identify and champion opportunities to apply AI, GenAI, automation, and digital data-capture technologies to solve key business challenges
Provide conceptual solution designs and effort estimates in collaboration with engineering teams, grounded in deep Salesforce expertise
Strong understanding of standard product management practices, technology principles, and digital product delivery
Experience translating user needs and business goals into a compelling product vision and roadmap
Proven ability to manage backlogs, run Agile ceremonies, track team metrics, and orchestrate cross-functional releases
Experience designing systems that enhance customer engagement and field collaboration
Advanced, hands-on experience with Salesforce CRM, including configuration capabilities and platform limitations
Ability to create high-level conceptual solution designs and provide level-of-effort estimates
Strong expectation-setting with business partners based on technology feasibility and constraints
Create a culture that focuses on helping people, improving workflows, and delivering measurable impact
Ability to understand and visualize key business processes and articulate to engineering teams and business partners
Demonstrate commitment to diversity, equity, and inclusion, ensuring the attraction, development, and retention of diverse talent
Apply user-centric methods to build empathy and incorporate insights into product decisions including prototype development, user journey mapping, and business process flow
Lead with business agility, strong problem-solving abilities, and a test-and-learn mindset
Inspire, motivate, influence, and ability to teach and grow engineering, cross-functional teams, and business partners
Exhibit sound judgment and confidence in challenging assumptions and proposing innovative ideas
Qualification
Required
10+ years of experience in Technology, IT, or Product Management
8+ Years of Experience working with CRM Solutions or Certifications in CRM Platforms
Advanced Salesforce CRM expertise, including understanding of platform capabilities, configuration, and solution design
Bachelor's degree in Business, Engineering, Computer Science, or a related field (or equivalent experience)
Technical skills in Salesforce, CRM, Agile, Scrum, and product lifecycle management
Strong soft skills: proactive mindset, ability to lead through ambiguity, excellent communication, stakeholder management, and structured problem-solving
Preferred
Passion for healthcare, clinical technology, and improving patient and physician support workflows
Highly organized, detail-oriented, and process-driven
Ability to empower teams while providing clarity, alignment, and strategic direction
Benefits
Medical
Dental
Vision
Life insurance
Short- and long-term disability
Business accident insurance
Group legal insurance
Consolidated retirement plan (pension)
Savings plan (401k)
Long-term incentive program
Vacation – up to 120 hours per calendar year.
Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year.
Holiday pay, including Floating Holidays – up to 13 days per calendar year.
Work, Personal and Family Time - up to 40 hours per calendar year.
Company
Johnson & Johnson
At Johnson & Johnson, we believe health is everything.
10001+ employees
H1B Sponsorship
Johnson & Johnson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (56)
2023 (58)
2022 (59)
2021 (44)
2020 (27)
Funding
Current Stage
Late StageLeadership Team
Alex Gorsky
Former Chairman and CEO, Johnson & Johnson
Joaquin Duato
Chairman of the Board and Chief Executive Officer
Recent News
2025-10-07
2025-10-07
Company data provided by crunchbase