Community Services Specialist jobs in United States
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NEOGOV · 1 day ago

Community Services Specialist

NEOGOV is seeking a Community Services Specialist to perform administrative functions related to community health and human services delivery. The role involves coordinating projects, maintaining documentation, and assisting the Community Services Manager with various administrative tasks.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Completes projects and special customer service related assignments; including associated administrative tasks
Coordinates the development and the implementation of neighborhood meetings, conducting citizen advisory and planning meetings
Meets with various health and human services providers to coordinate information; maintains current information regarding services available
Maintains appropriate documentation of projects and assignments; maintains and publishes required reports
Assists the Community Services Manager with project management and related administrative functions; prepares correspondence and other documents pertaining to community services activities
Interviews and assesses individuals to determine category and level of needs; makes appropriate community service referrals; follows up as needed
Assists in investigating and resolving service complaints from the public; takes appropriate action when necessary; performs follow up as needed
Attends interdepartmental, interagency, neighborhood, agency and public meetings as required; provides organizational assistance as requested
Prepares agendas and materials for community meetings
Attends related meetings, seminars and workshops as required
Receives telephone calls and visitors; answers questions, provides information and referrals in reply to public and interdepartmental inquires
Performs data entry tasks and updates computerized data as needed; verifies data and generates reports from data as directed
Operates a City vehicle in the performance of duties
Performs other related duties as required

Qualification

Public AdministrationHuman ServicesData AnalysisProject ManagementCustomer ServiceReport WritingCommunication SkillsOrganizational Skills

Required

Associate's degree in Public Administration, Human Services, or closely related field preferred
(2) years progressively responsible experience and/or training that includes Public Administration and Human Services
Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job
Must possess and maintain a valid Georgia Driver's license

Benefits

Vacation Pay
Sick Pay
Holiday Pay
Medical Insurance
Dental Insurance
Life Insurance
Defined Benefit Retirement Plan
Vision Insurance
Short Term Disability Insurance
Long Term Disability Insurance
457(b) Plan
Whole Life Insurance
Critical illness Insurance
Discounted YMCA Membership

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase