Amazon · 1 week ago
Sr. Product Mgr - Offline Product Strategy, Retail Experience - Offline Product Strategy
Seattle, Washington, USA
Full-time
Hybrid
Mid, Senior Level
$124K/yr - $206K/yr
5+ years expAmazon is a leading company in innovative retail experiences, and they are seeking a Senior Product Manager for their Offline Product Strategy team. The role involves driving retail demo experiences, collaborating with cross-functional teams, and ensuring that product demonstrations meet customer engagement goals.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Own and drive the retail demo experience, working closely with Channel Marketers and GTM to define our device and fixture experiences
Lead the cross-functional teams through product reviews, demo ideation, software and hardware development, ensuring the product demo delights customers and meets the storytelling needs of our Global Channel Marketing teams
Raising the bar on customer experience of our products in our Global Market Segments by owning and writing of the Business Requirement Documents and Press Release/Frequently Asked Questions (PR/FAQ) documents for director level approval
Collaborate with the engineering teams and Demo Program Managers on implementation of the engineering requirements and through operational processes to deliver the demo product on time to global offline teams
Clarify and drive project commitments as well as establish and maintain clear chains of accountability by leading and facilitating meetings with key stakeholders, and reporting using centralized information repositories and/or other communication tools
Anticipate changes and bottlenecks, provide escalation management, anticipate and make tradeoffs, balance the business needs versus technical and operational constraints; and encourage risk-taking behavior to maximize business benefit
Provide business recommendations to our global partners on how to develop demo CX’s from a demo technology standpoint
Initiate, develop and champion business initiatives to raise the bar for On Device Demo Customer Experiences, gaining approval at Director level in product, marketing, technical and sales stakeholders
Measure the performance of demos from a qualitative and quantitative standpoint as appropriate. Use the data to ensure the voice of the customer is present in product and marketing decisions, and measure channel and sales effectiveness
Be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment, and able to think big while paying careful attention to detail
Write Monthly and Quarterly Business Reviews for director level reviews
Qualification
Required
5+ years of end to end product delivery experience
Bachelor's degree or equivalent
Experience with feature delivery and tradeoffs of a product
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience as a product manager or owner
Experience owning technology products
Some travel may be required (roughly 40k air miles annually)
Preferred
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
MBA
Knowledge of key customer experience metrics and methodology (e.g., NPS)
7+ years of technical product or program management experience
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-17
2026-01-17
Company data provided by crunchbase