VySystems · 22 hours ago
Junior Project Manager
Boston, MA
Full-time
Onsite
New Grad, Entry LevelVySystems is seeking a Junior Project Manager to support their Project Management Office. The role involves monitoring service levels, developing knowledge base articles, preparing data analysis, and enhancing communication with key customers.
AppsConsultingDigital MarketingInformation TechnologyInfrastructureIT InfrastructureIT ManagementWeb Development
Hiring Manager
Arun Balasubramanian
Responsibilities
Monitor and report contractual service levels and reports to Wipro and client stakeholders
Develop KB articles and publish them on the ITSM tool, encouraging teams to utilize these articles and measure their usage
Prepare data points, conduct analysis, and create PowerPoint presentations for meetings such as weekly or monthly service reviews
Maintain the roster of team members according to a shifting schedule
Complete any reports and tasks mutually agreed upon with clients
Enhance communications, content, and transparency of information with key customers
Provide executive visibility into project, program, and functional level status, issues, risks, costs, etc
Attend meetings, make a note of action items and maintain a risk tracker, ensuring timely closure by collaborating with the respective team
Qualification
Required
Proficiency in English, with excellent written and verbal communication skills
Experience with Microsoft Office applications
Knowledge of ITSM – BMC Remedy/Helix
Understanding of IT Service Desk and Field Support is an added advantage
Microsoft Office tools
Company
VySystems
Vy Systems is a part of vy.ventures and is in the business of Technology consulting, Solutions, and Managed Services, providing invaluable services across many countries since 2002.
Founded in 2000
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Ramesh Santhanam
Founder and CSO
Company data provided by crunchbase