apiphani · 1 month ago
SAP Technical Manager
Boston, MA
Full-time
Onsite
Senior Level, Lead/Staff
$130K/yr - $160K/yr
8+ years expApiphani is a technology-enabled managed services company dedicated to redefining what it means to support mission-critical enterprise workloads. They are seeking a Technical SAP Manager responsible for delivering and overseeing technical support to client SAP landscapes, leading a team of engineers, and ensuring the successful delivery of services to managed accounts.
ConsultingDatabaseInformation ServicesInformation Technology
Responsibilities
Lead a team of 4-8 SAP Technical (Basis) Engineers and oversee SAP service delivery to a group of managed accounts
Provide day-to-day oversight and guidance to team members, including maintenance of client SAP environments; system performance monitoring and capacity reporting; and administration-related solutions for both SAP and SAP related client environments
Role is "player coach" expected to primarily oversee but sometimes perform, project-based and production support responsibilities as needed to support apiphani managed client environments inclusive of: SAP system migrations, SAP landscape refreshes, data protection including database backup & recovery, HA configurations and ongoing SAP system maintenance activities, e.g., SAP performance management, patching, problem management, etc
Own the incident, problem, change processes; lead root cause analysis and drive corrective/preventive actions
Drive continual improvement in systems operations through tool-building and automation
Supervise, train, and mentor team members
Partner with peers, clients, and key stakeholders to ensure continued success
Escalation point for production incidents and problems
Coordinate with Client Success Management team to identify emerging needs or growth opportunities
Oversee planning and scheduling client technical maintenance and upgrade activities
Interface with client technical staff on regular meetings and help with planning and recommendations for improvement
Foster the team to build and maintain comprehensive documentation for problem resolution actions, root cause, procedures, etc
Collaborate with team members to review workflow processes and SOPs
Execute against defined projects and report on their progress
Qualification
Required
Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience
8-10 years of relevant hands-on SAP Basis engineering with one or more area of focus
3+ years of experience as an SAP Basis engineer in a service provider or advanced IT organization operating in a 24x7 environment
3-5 years of management experience
Solid background administering the SAP HANA database
Understanding of SAP security principles
Experience with configuration management and automation tools
Familiarity with agile engineering practices (Kanban, continuous delivery, etc.)
AWS and Azure service usage on commercial or government cloud
Strong analytical and critical thinking skills
Strong ownership bias
Deadline and detail-oriented
Preferred
Experience with Red Hat Enterprise Linux and Ansible preferred
Experience working in ITSM tools, ServiceNow preferred
Experience with Sybase ASE a plus
Benefits
Medical/dental/vision - 100% paid for employees, 50% paid for dependents
Life and disability - 100% paid for employees
401K - 3% contribution, no employee contribution necessary
Education and tuition reimbursement - up to $50K annually
Employee Stock Options Plan
Accident, critical illness, hospital indemnity benefits offered through our providers
Employee Assistance Program
Legal assistance
Paid Time Off - up to 6 weeks per year
Sick Leave - up to 2 weeks per year
Parental Leave - up to 12 weeks
Company
apiphani
apiphani offers strategic & operational consulting, database management, and managed services.
51-200 employees
H1B Sponsorship
apiphani has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (5)
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$25MKey Investors
Insight Partners
2025-10-01Series A· $25M
Leadership Team
Justin Folkers
Co-Founder & CEO
Braden Ericson
VP, Product & Engineering
Recent News
2025-10-04
Tech Startups - Startups and Technology news
2025-10-02
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