Toyota Financial Services Corporation · 1 day ago
Delivery Manager
Toyota Financial Services Corporation is one of the world’s most admired brands, leading the future of mobility through innovative solutions. They are seeking a Delivery Manager to oversee business analysis activities, manage stakeholder engagement, and ensure alignment of business requirements with technical delivery.
Financial Services
Responsibilities
Manage and mentor Business Analysis Leads for Quality, Manufacturing, and Logistics
Establish standardized methods for requirements gathering, documentation, and traceability
Ensure consistent engagement approaches across all functional areas
Act as the primary liaison between business leadership and the MOM program team
Facilitate workshops, interviews, and working sessions with business stakeholders to capture process flows, requirements, and priorities
Build strong, trust-based relationships with functional business teams
Oversee development of functional specifications and ensure alignment with program objectives
Maintain a centralized repository of requirements and track changes across the project lifecycle
Ensure requirements are testable, measurable, and clearly linked to business outcomes
Partner with the OpCenter Implementation Manager, Data Manager, and Test Engineer to ensure requirements flow seamlessly into design, development, and testing
Support UAT planning by ensuring test cases align with documented business requirements
Provide regular updates to program leadership on requirements progress, risks, and dependencies
Promote best practices for business engagement and requirement gathering
Identify opportunities to improve consistency, efficiency, and quality of BA deliverables
Mentor team members to enhance BA capabilities within the program
Qualification
Required
Bachelor's degree in business, Engineering, Information Systems, or related field
8+ years of business analysis experience, with at least 3 years in a leadership or management role
Strong knowledge of manufacturing operations and business processes in quality, logistics, or production
Proven track record leading requirements gathering for enterprise systems (MES/MOM preferred)
Excellent facilitation, documentation, and communication skills
Preferred
Experience with Siemens OpCenter modules (Discrete, Quality, Logistics, Foundation)
Prior experience in automotive or battery manufacturing
Certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA
Familiarity with Agile/Hybrid delivery models and tools such as Jira or Azure DevOps
Strong leadership and mentoring abilities
Excellent stakeholder engagement and relationship building
Analytical mindset with attention to detail
Ability to manage competing priorities across multiple functional areas
Clear communication and documentation skills
Benefits
A work environment built on teamwork, flexibility and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools and more
Relocation assistance (if applicable)
Company
Toyota Financial Services Corporation
Toyota Financial Services Corporation is made up of affiliates in more than 35 countries/locations.