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hackajob · 1 week ago

M365 Organizational Change Management Consultant

Washington, DC

Full-time

Onsite

Senior Level

5+ years exp

hackajob is collaborating with Planet Technologies, the Nation’s leading Microsoft services provider to the public sector, to find a highly motivated M365 Organizational Change Management Consultant. In this role, you will support impactful projects, helping customers execute an OCM strategy and leverage Microsoft technologies for their digital transformation journey.

Artificial Intelligence (AI)Generative AIHuman ResourcesRecruitingSoftware

Responsibilities

The OCM Consultant will work with the OCM Practice Manager and an elite team of likeminded OCM, learning strategists, technical professionals and project managers

Conduct all OCM activities, including vision discovery, kickoff, change scope analysis workshops, interviews, surveys, focus groups, and more

Develop and execute new offerings related to Microsoft Copilot

Strategize the change, by identifying the best options and avenues for communications and training and building communication, training and champions plans

Build and share knowledge through various channels, including blogs, workshops, and training sessions

Educate end-users, champions and stakeholders to make this transition or transformation beneficial without anxiety or fear

Measure the success of the transition or transformation

Adjust the plan implementing tactics to target specific needs

Design and implement change management plans using best practices and a consistent methodology

Provide leadership and guidance to project teams, change champions, and junior consultants

Collaborate with cross-functional teams, project managers, and IT professionals to ensure alignment between change management efforts and project objectives

Stay abreast of emerging technologies and build new OCM materials and engagements

Qualification

Microsoft 365 technologiesOrganizational Change ManagementUser researchPROSCI Certified Change PractitionerGCC High migration projectsCommunication skillsProblem solvingCollaborationCreative skills

Required

5+ years of experience in change management or adoption functions

Strong knowledge of Microsoft 365 technologies, including Teams, SharePoint, OneDrive, and Copilot - what are the best practices around them, what leads to build best practices, what use cases are the most valuable for most customers, how to identify use cases specific to customers, how to handle end-users and IT objections

Professional with excellent communication skills, written and verbal. Design and creative skills to make communication appealing and meaningful is definitively a plus

Must have the ability to proactively respond to internal/external questions and collaborate across internal/external teams

Experience with user research (qualitative and quantitative) and post-implementation reviews

Will be able to problem solve efficiently within the specific area of expertise and suggest process improvement or standardization as requested and/or directed

Knowledgeable in the specific area of expertise to demonstrate a proactive approach to help customers make basic decisions around features and capabilities with the option of identifying and referring additional products or services within the specific areas of technical competence if needed and/or required for the customer

Demonstrated expertise in OCM projects applied to Microsoft 365

Experience with GCC High migration projects, Copilot deployment and Power Platform is a plus

The ability to lead assessment with C-Suites, end-users and IT contacts with a special focus on collaboration, governance, productivity, wellbeing and engagement

A proven track record in working with customers to understand their business and culture

Expertise working with enterprise customers in a strategic fashion to assess, envision, plan, design and oversee implementation of an OCM program

A reputation for delivering results with a smile

The ability to excel in a fast-paced environment and a propensity to adjust to different cultures thinking out of the box

The ability to work on site in the DC Metro area as needed