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MST Insurance Solutions, Inc. · 5 months ago

Account Manager, Property & Casualty - Schaumburg IL

Schaumburg, IL

Full-time

Onsite

Mid, Senior Level

$72K/yr - $95K/yr

5+ years exp

MST Insurance Solutions, Inc. is seeking an Account Manager for their Property & Casualty division. The role involves managing client relationships, developing insurance program strategies, and ensuring customer satisfaction while coordinating with various teams to meet client needs.

Employee BenefitsHealth InsuranceHuman ResourcesInsuranceRisk Management

Responsibilities

Relationship management of client

Proactive development and execution of client insurance program strategy

Knowledge of full portfolio of MSTIS products and services

Proficient understanding of compliance, renewal & marketing (RFP), reporting & analytics, and able to perform these functions with little guidance from Account Executive and/or Managers

Independently, or in partnership with Vice President, lead client meetings and presentations

Special projects as assigned which may include client presentations, functions, and meetings

Acts as a liaison between carriers and vendors and communicates accurate details relating to P&C programs

Coordinates with Customer Service team and/or Account Representatives, the ordering and issuing binders, certificates, policies, endorsements, and other items. Verifies accuracy

Prepares summaries, schedules and proposals, process renewals in coordination with Customer Service team and Account Representatives according to company procedures

Review and verifies policy, audits, calculates premiums, and establish payment method program in a timely manner

Strong knowledge of and relationships with vendors

Monitors and recommends opportunities for client revenue enhancement

Recommend or initiate actions to effectively and proactively service the client

Maintain accurate client and policy data and documents within ANM360 system

Identify, plan, and develop methods and procedures to obtain greater efficiency and effectiveness of client benefit programs

Develop sales or cross-selling opportunities with current clients

Maintains confidentiality of Company and customer information; including pricing, growth projections, market share and other materials that can be used by the competition

Works independently and uses own judgment on client issues; however, collaborates with colleagues in a team like environment, and exchanges information useful to ensuring sales success, such as selling strategies and techniques, market trends, and other pertinent information

Qualification

PropertyCasualty InsuranceClient Relationship ManagementAnalytical SkillsMS Office SuiteProject ManagementVerbal CommunicationWritten CommunicationConfidentialityOrganizational SkillsDecision Making

Required

Bachelor's degree from four-year college or university, or equivalent work experience

Minimum of five or more years of P&C related experience and/or training

Proficient with MS Office Suite

Strong mathematical and analytical skills

Ability to maintain a high level of confidentiality

Excellent verbal and written communication skills

Ability to work independently and make accurate decisions and demonstrate good judgement

Detail oriented with excellent organizational and time/project management skills

Must obtain and maintain active Property and Casualty Insurance Agent License

This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of this position

Maintain positive working relationships and clear communication with co-workers, clients, and insurance carriers

Must be available for offsite meetings with clients