Apply on Employer Site

Paul Davis Restoration of the National Capital Region, VA · 2 weeks ago

Lead Flood Technician

Poway, CA

Full-time

Onsite

Mid, Senior Level

$45K/yr - $65K/yr

Paul Davis Restoration of the National Capital Region is an industry leader in restoration and reconstruction for insurance providers and commercial properties. The Lead Flood Technician will lead a team in mitigating flood and fire damage, ensuring excellent customer service and project completion on budget.

Construction

Responsibilities

Foster an environment of collaboration and teamwork within the division and company

Supervise pack-outs and inventory/evaluation of items

High level performance of water mitigation, tarping, board up, mold remediation, demolition and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Lead Mitigation Technician

Self-managing and time management skills

Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration

Job schedule management and coordination

Focus and dedication to providing excellent customer service

Assist other team members when needed and foster a positive working relationship with other departments

Be a great representative of our brand!

Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters

Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion

Re-inspect job sites for quality control

Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner

Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment

Manage projects and existing crews