George's, Inc. · 1 day ago
Customer Service Representative II
Springdale, AR
Full-time
Onsite
Mid Level
3+ years expGeorge's, Inc. is a company dedicated to customer service and sales support for export customers. The Customer Service Representative II will be responsible for assisting customers with orders, entering them accurately, and providing billing support.
Food Processing
Responsibilities
Support sales in communication to customers daily
Key orders into order entry system, collaborate with plants to provide appropriate export documentation, and adhere to export regulations
Utilize the Food Safety and Inspections Service (FSIS) website to follow appropriate country’s guidelines
Communicate with rail lines and cold storages to assist with appointment scheduling
Analyze daily inventory levels to determine product shortages, overages, and needs
Release export orders according to available production and appointments
Assist credit department with resolving credit and payment information issues
Assist Sales with invoice deduction resolution
Utilize daily reports to resolve backlog orders, verify billing accuracy, and communicate shortages
Qualification
Required
High school diploma AND 3+ year of experience in ordering, sales invoice systems and export business
Intermediate Microsoft Office skills, specifically Outlook and Excel
Preferred
Bachelor's Degree
Poultry experience preferred
Company
George's, Inc.
Over 100 years and through four generations of family values, George’s Inc.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Susan White
Chief Financial Officer
Recent News
Arkansas Business
2023-05-19
Company data provided by crunchbase