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Village Green · 1 day ago

Operations Manager

Saint Paul, MN

Full-time

Onsite

Mid Level

$68K/yr - $68K/yr

Village Green is an experienced management company in the apartment industry, seeking an Operations Manager to assist the Property Manager in the day-to-day operations of the community. This role emphasizes accounts receivable and leasing, while also performing the Property Manager's functions in their absence.

Commercial Real EstateProperty ManagementReal Estate

Responsibilities

Establishes and maintains good relations with residents, prospective residents, and vendors

Maintains controls over Accounts Receivable

Maintains current and complete property management software information. Inputs daily activities such as move-ins and move-outs, notices to vacate, resident transfers, lease renewals, lease changes, household and occupant demographics, search tag information, application approval/rejections, cancellations, etc

Administers the lease renewal program

Generates and delivers general correspondences to residents, vendors, and prospective residents such as lease violations, certificates of insurance updates, application rejection letters, etc

Inspects condition of move-outs in a timely manner in order to document charges prior to refunding security deposits

Generates security deposit refunds or reimbursements: calculates the interest on the security deposit, assess charges; inputs information into the property management program; prints and mails all applicable notices and information

Generates and balances month-end reports that are produced by the property management program

Maintains a collection policy for residents who moved out with a balance on their account. Submits a monthly report to property manager with the status on collection accounts

Assists leasing in marketing long-term vacant units, i.e., set up mini models in units

Assists property manager in evictions and follow state eviction laws

Assists in monitoring property condition; report concerns/liabilities to property manager/maintenance supervisor

Adheres to established policies related to fair housing

Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner

Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

Performs leasing activities in the absence or unavailability of the Leasing Consultant. See Leasing Consultant Job Description for specific information

Plans, organizes, promotes, and implements resident functions in conjunction with the management staff

Performs general office duties: answers the telephone; writes service requests, newsletters, files, monitors and orders office supplies and printed materials, etc

Prepares invoices for approval in the event of an absence of the Property Manager

Performs all reasonable duties as assigned by Property Manager, AAD/AD, or VP/AVP

Performs, when asked, property manager duties in absence of Property Manager

Responsible for the performance of the leasing staff’s closing ratio, phone conversion and shopping reports. Reports a Leasing Agent’s lack of performance and ability to the Property Manager

Qualification

Property management softwareAccounts receivable managementLeasing experienceMicrosoft ExcelSupervisory skillsAccounting principlesReal estate licenseCommunication skillsOrganizational skillsTeam oriented

Required

Good organizational skills

A basic understanding of accounting principals

Ability to communicate effectively

Must be team oriented

Preferred

4-year degree preferred

Previous experience working in an operational type role preferred

Good computer skills with emphasis on Microsoft Word and property management software, and Excel experience preferred

Previous experience as a Leasing Consultant or Assistant Manager

Supervisory skills

Prefer real state license

Benefits

401K, with a match!!!!

Medical

Dental

Vision

Bonus program

Company

Village Green

Glassdoor3.1

Village Green became one of the nation’s premier apartment companies by continually innovating to serve the evolving needs of residents and focusing on creating communities of long-term value.

Founded in 1919