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re:Members · 2 days ago

AMS Platform Implementation Specialist

United States

Full-time

Remote

Mid Level

$90K/yr - $110K/yr

3+ years exp

re:Members is dedicated to empowering non-profit organizations with powerful solutions. The AMS Platform Implementation Specialist will oversee Salesforce implementation, ensuring solutions are tailored to business requirements while providing training and support for user adoption.

Enterprise SoftwareInformation TechnologySoftware

Hiring Manager

Tabitha Sterling (Sims)

Responsibilities

Oversee the end-to-end implementation of Salesforce including the configuration, user set up, custom workflows, and integrations. Ensure solutions are scalable and tailored to business requirements

Continuously assess system performance and user feedback to implement improvements. Provide training, support, and documentation to ensure user adoption and long-term system success

Design and maintain clean, scalable data models that support reporting, segmentation, and automation. Establish the best practices for data quality, integrity, and security

Act as an AMS Platform subject matter expert and trusted advisor. Recommend tools, features, and strategies to maximize impact align with long-term business goals

Partner with key internal stakeholders including other members of the Implementation team and the Product team. Act as the voice of the customer with Product to advocate for product improvements and evaluate roadmap decisions

Qualification

Salesforce implementationProject managementData modelingSQLSOQLThird party integrationsSalesforce NPSPAssociation industry experienceCommunicationCollaboration