IT Support Engineer jobs in United States
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Danaher Corporation ยท 22 hours ago

IT Support Engineer

Danaher Corporation is a leading science and technology company dedicated to saving lives through innovation. The IT Support Engineer provides L2 technical expertise and support to corporate users, resolving complex issues and ensuring smooth operation of IT systems while delivering high-quality customer service.

BiotechnologyHealth CareHealth DiagnosticsLife ScienceMedical
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H1B Sponsor Likelynote

Responsibilities

Provide daily IT technical support to Danaher Corporate employees, ensuring reliable, efficient resolution of hardware, software, and connectivity issues while maintaining a high standard of customer service
Serve as a trusted SME for technical and process-related inquiries, troubleshooting complex issues, and providing expert guidance to improve user experience and operational efficiency
Deliver white-glove IT support to executive-level users, including CEO and senior leadership teams, ensuring minimal disruption and a high level of professionalism and responsiveness
Work closely with a global IT organization, partnering with cross-functional teams and the Danaher Global Service Desk to ensure seamless support, knowledge sharing, and consistent service delivery
Support day-to-day IT operations, including hardware and software troubleshooting, workstation imaging and deployment, and end-to-end onboarding and offboarding processes to ensure smooth user transitions

Qualification

ITIL-aligned service deliveryMS WindowsMacOSMS 365Active DirectoryIntuneITSM platformsCustomer service skillsLeadership skillsProject managementCommunication skillsInterpersonal skills

Required

Bachelor's degree in information technology, Business Administration or a related field
Minimum five years of experience working in an Enterprise IT environment
Leadership, project management, and customer service skills
Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels

Preferred

Prior experience supporting executive-level customers is a plus
In-depth knowledge of MS Windows and MacOS systems
Hands-on experience with MS 365, Active Directory, Intune, Microsoft Office applications, and ITSM platforms (eg, ServiceNow, Cherwell)

Benefits

Paid time off
Medical/dental/vision insurance
401(k)

Company

Danaher Corporation

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Danaher is a leading global life sciences and diagnostics innovator, committed to accelerating the power of science and technology to improve human health.

H1B Sponsorship

Danaher Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (3)
2022 (1)
2021 (2)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
1979-01-05IPO

Leadership Team

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Rainer Blair
President & CEO
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Thomas Joyce
President & CEO
Company data provided by crunchbase