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Blue Rhino · 3 days ago

Operations Support Specialist

Denver, CO

Full-time

Onsite

Mid Level

3+ years exp

Blue Rhino is a leading provider in the propane industry, known for delivering exceptional customer service. They are seeking an Operations Support Specialist to manage the installation process, support permitting needs, and enhance customer interactions to ensure a positive experience.

Consumer GoodsManufacturingNatural ResourcesOil and Gas

No H1B

U.S. Citizen Only

Responsibilities

Manages the installation process and handing customer interactions within the installation process, with a goal of moving customers through within 30 days

Supports permitting needs for new customer accounts and accounts in need of maintenance

Responds to Maintenance Center requests for assigned areas to ensure customer needs are met

Investigates any reported billing errors

Assists with inventory data input for production plant and tank exchange yards (where applicable)

Helps to increase customer base by supporting outbound sales projects

Works in a fast-paced environment with the potential need to work throughout holiday and peak times, depending on business needs

Demonstrates high levels of reliability and integrity

Works closely in collaboration with Service Center leadership team

Meets minimum productivity and quality standards

Supports Accounts Payable tasks for service centers, including driver proxy cards where applicable

Completes additional tasks requested by management

Qualification

Customer service experienceCompliancePermittingAdvanced computer skillsMicrosoft Office ApplicationsProactiveCommunication skillsDetail orientedFlexibility