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Akkodis · 1 day ago

Business Intelligence Specialist (asset management via ServiceNow)

Dearborn, MI

Contract

Hybrid

Senior Level

$50/hr - $60/hr

5+ years exp

Akkodis is offering an opportunity to assist in improving the service offering of PC Renewal and asset management via ServiceNow. This role involves developing and implementing dashboards, collaborating with teams for process improvement, and ensuring alignment with ITSM practices on the ServiceNow platform.

Information Technology & Services

H1B Sponsor Likely

Hiring Manager

Anurag Soni

Responsibilities

Develop and implement ticketing/metrics dashboards via native ServiceNow capabilities or via PowerBI and QlikSense to convey current statuses and SLA adherence to the service team and management

Collaborate with functional teams and contribute to process improvement and documentation

Assist with best practices to continually improve PC Renewal service operations associated within the ServiceNow platform as it relates to the PC Renewal business

Ensure global alignment for ITSM practices within the ServiceNow platform

Assist with the training of Planning and Operational staff

Qualification

Business IntelligenceBusiness AnalyticsServiceNowPowerBIQlikSense

Required

5+ experience in relevant field

Bachelor's Degree

Business Intelligence

Business Analytics

Benefits

Medical

Dental

Vision

Life insurance

Short-term disability

Additional voluntary benefits

An EAP program

Commuter benefits

A 401K plan

Paid leave

Paid Sick Leave

Company

Akkodis

Glassdoor3.3

Akkodis provides digital engineering solutions for sustainable and innovative industries.

Zug, Zug, CHE

10001+ employees

https://www.akkodis.com

H1B Sponsorship

Akkodis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (141)

2024 (121)

2023 (67)