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King County, WA · 2 days ago

Administrative Specialist II (TLT/SDA)

Seattle, WA

Full-time

Onsite

New Grad, Entry Level

King County Sheriff's Office is seeking a Term-Limited Temporary/Special Duty Administrative Specialist II to support the Property Management Unit. This role involves performing a variety of office support and clerical duties while providing excellent customer service to both internal and external clients.

Business DevelopmentBusiness Information SystemsBusiness IntelligenceHealth CareHospital

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide customer service to both internal and external customers over the telephone, in writing and/or in person on matters that may be technical, complex or sensitive in nature, to include assisting customers with property releases and returns, facilitating communication between KCSO personnel and PMU customers, and following up on various processes

Compose and draft documents, and/or correspondence; prepare paperwork and files, and organizing and filing documentation for various office processes

Scanning and uploading case files, and other documents as needed, working in collaboration with the Records Unit for public disclosure requests

Verifying documentation and updating various electronic databases to include data entry

Manage and track data related to PMU projects, work orders and repairs

Organizing and filing training-related documentation and paperwork, scanning and uploading documents to an electronic system

Facilitate supply and product orders

Other duties as assigned

Qualification

Customer serviceData entryDocument preparationMicrosoft Office SuiteOrganizational skillsMulti-taskingInterpersonal skillsCommunication skillsAttention to detailConfidentiality

Required

Strong communication and interpersonal skills with the ability to provide program-specific information such as rules, regulations and policies; to customers via in-person, telephone, or written communications, including greeting visitors, screening calls, scheduling meetings, directing and responding to public and internal requests

Skilled in providing customer service to a diverse population, both citizens and internal employees. Provide professional written communication and excellent customer service in person and over the phone

Effectively convey complex information related to rules, regulations and policies verbally and in writing

Demonstrated proficiency in entering and tracking data; such as; searching, retrieving, logging and filing records from databases, electronic files and hard copy files

Writing skills sufficient to compose, edit and maintain a variety of documents, reports and correspondences using correct spelling, grammar, and punctuation, with the ability to pay close attention to detail and proofread work carefully

Strong initiative and accountability in tracking work assignments, prioritizing workload, adapting to changes and following through on assignments

Ability to carry out assignments using standard office equipment such as personal computer, copier, fax, multi-line telephone

Detailed oriented with great attention to quality and accuracy to accurately enter and track data, perform and verify mathematical calculations, sort and route mail

Good keyboarding skills with experience using MS Word, MS Excel, Outlook and database applications or other relevant software

Skilled in working independently with minimal guidance

Strong organizational and multi-tasking skills

Confidentiality; skill in working with information that is sensitive in nature

Physical requirements: bending, standing and lifting for potential training-related processes

Must pass thorough background investigation, including a polygraph

Preferred

Previous experience with criminal justice terminology

Possess a working knowledge of Mark43, ATLAS, Mobile CAD, and Microsoft Office Suite products

Knowledge of Sheriff's Office structure, policies, and procedures

Ability and willingness to assist with scheduling and processing court ordered gun surrenders and releases as well as SKO and property releases

Benefits

Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents

Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents

Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan

Transportation program and ORCA transit pass

12 paid holidays each year plus two personal holidays

Generous vacation and paid sick leave

Paid parental, family and medical, and volunteer leaves

Flexible Spending Account

Wellness programs

Onsite activity centers

Employee Giving Program

Employee assistance programs

Flexible schedules and telecommuting options, depending on position

Training and career development programs