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Baxter - Made in Italy · 2 days ago

Sr. Engineer - UI/UX

Round Lake, IL

Full-time

Hybrid

Mid, Senior Level

$88K/yr - $121K/yr

1+ years exp

Baxter is a company dedicated to redefining healthcare delivery to make a greater impact. The Senior Engineer, UX will significantly improve the user experience of life-saving medical devices and digital health solutions by leading research efforts and collaborating with cross-functional teams to develop effective and intuitive solutions for users.

Consumer GoodsFurnitureManufacturingRetail

No H1B

Responsibilities

Define and implement usability benchmarks and frameworks for measuring user experience (e.g., SUS, CSAT, task success) in line with FDA and IEC 62366 standards

Build and complete qualitative and quantitative studies. These include contextual inquiries in clinical settings, usability testing (remote and in-person), surveys, A/B tests, and behavioral data analysis

Develop personas, user journeys, and workflow maps to effectively communicate user needs and difficulties

Integrate quantitative and qualitative data to provide a complete understanding of user needs, connecting behavioral analytics with human factors insights

Translate research findings into actionable recommendations that inform product roadmaps, build decisions, and regulatory submissions

Work in close partnership with Product Management, UX Development, Engineering, Clinical Affairs, and Regulatory teams to establish research objectives and ensure user needs correspond with safety, compliance, and regulatory requirements (e.g., FDA, IEC 62366 usability standards)

Deliver compelling presentations and reports that bring user stories and data to life for diverse audiences, including executive leadership

Keep abreast of industry trends, usability standards, and guidelines in healthcare UX and human factors

Qualification

UX research experienceMixed-methods researchHuman factors principlesUsability testingResearch tools proficiencyAgile developmentCommunicationCross-functional collaboration

Required

A Bachelor's degree in Human-Computer Interaction (HCI), Human Factors, or a similar area

1-3 years of UX research experience, preferably in healthcare, medical devices, or other regulated industries

Proven expertise in mixed-methods research, including usability studies, contextual inquiries, surveys, and quantitative analysis

Solid knowledge of human factors principles and background in supporting usability engineering processes for regulated products (FDA, IEC 62366, ISO 14971)

Experience conducting research in clinical environments or with healthcare professionals and patients

Skilled in research tools (e.g., Dovetail, UserZoom, Qualtrics, Lookback) and able to manage multiple research projects

Excellent communication, storytelling, and cross-functional collaboration skills

Comfort working in agile, iterative, and regulation-focused development environments

Ability to balance user needs with business goals and regulatory requirements

Benefits

Medical and dental coverage that start on day one

Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance

Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount

401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching

Flexible Spending Accounts

Educational assistance programs

Paid holidays

Paid time off ranging from 20 to 35 days based on length of service

Family and medical leaves of absence

Paid parental leave

Commuting benefits

Employee Discount Program

Employee Assistance Program (EAP)

Childcare benefits

Company

Baxter - Made in Italy

Glassdoor3.6

Baxter is an Italian company founded in 1990 in that cultural and territorial melting pot where the high-end furniture production experience of Brianza meets the knowledge of design capital Milan, hub of Italian creativity.

Founded in 1990

Lurago D'erba, Lombardia, ITA

51-200 employees