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Brookline Bank · 3 months ago

Personal Banking Representative - Newton Centre

Newton Centre, MA, US

Full-time

Onsite

Entry Level

$22/hr - $26/hr

1+ years exp

Brookline Bank, a division of Beacon Bank & Trust, has been providing reliable banking services since 1871. They are seeking a Personal Banking Representative to greet customers, build relationships, and sell financial products and services while ensuring excellent customer service and addressing inquiries.

BankingFinanceFinancial Services

Comp. & Benefits

Responsibilities

Provides excellent customer service, identifies customer needs and suggest appropriate line of products

Proactively develops new customer relationships and expands relationship with existing customers

Possess good working knowledge of all depository products and alternate delivery services

Research and resolve all customer problems and inquires

Possess good working knowledge of all consumer-lending products

Interview consumer loan applicants. Submit and close consumer and equity loans

Basic knowledge of small business lending products

Educates customers with all products and services and alternate delivery channels such as; On-line Banking, Bill Pay, Mobile Banking, ATM and Cash Management services

Willingness to engage in outside business development activities including cold calling and community involvement

Qualification

Cash handling experienceBank productsCustomer service experienceDirect sales experienceComputer experienceCommunication skillsDetail orientedTime management skillsProblem-solving abilityTeamwork