The Phoenix Group · 2 weeks ago
Chief Innovation Officer
The Phoenix Group is focused on advancing legal systems through innovation, and they are seeking a Chief Innovation Officer to lead AI adoption and innovation planning. This role involves establishing frameworks for technology integration, fostering organizational adoption, and managing external partnerships to enhance legal services.
Responsibilities
Establish and lead the firm’s approach to AI adoption, including governance and responsible use of generative AI across internal and client-facing use cases
Assess, trial, and deploy AI-enabled tools that support areas such as research, document analysis, compliance workflows, and litigation preparation
Create a multi-year innovation framework aligned to client outcomes, attorney effectiveness, and operational performance
Track and evaluate new technologies—such as advanced knowledge platforms, analytics-driven insights, and intelligent drafting tools—and determine where they can create meaningful impact
Collaborate with firm leadership to embed innovation priorities into legal service models and operational strategy
Support the development of differentiated, technology-enabled offerings for clients
Drive firmwide engagement around innovation through structured learning, experimentation, and cross-team initiatives
Design and oversee education programs that help attorneys and staff confidently adopt new tools and workflows
Define success metrics to monitor usage, business value, and long-term return on innovation investments
Lead relationships with legal technology providers, AI vendors, and external innovation partners
Oversee selection, rollout, and optimization of technology platforms, including contract management and internally developed or third-party applications
Qualification
Required
Minimum of 7 years in roles spanning innovation, legal operations, or technology leadership within a law firm, legal department, or legal technology organization
Strong working knowledge of AI capabilities in legal environments, including modern generative AI and research platforms
Demonstrated success leading cross-functional initiatives and influencing change in professional services settings
Exceptional communication and stakeholder management skills, with the ability to translate technical concepts into business outcomes
Preferred
Advanced degree in law, business, or technology is a plus, but not a requirement
Visibility as a legal innovation leader through speaking, writing, or participation in industry groups (e.g., ILTA, CLOC, ACC Legal Ops)
Exposure to information security, data privacy, and regulatory considerations tied to technology deployment
A balance of strategic perspective and execution mindset—comfortable setting direction and personally driving progress