Repipe Specialists · 2 weeks ago
Weekend Call Center Scheduler - Remote / Part Time
United States
Part-time
Remote
Entry Level
$18/hr - $18/hr
3+ years expRepipe Specialists is seeking a detail-oriented and customer-focused Call Center Scheduler to join their remote team. The role involves handling inbound and outbound calls, scheduling appointments, and providing excellent customer support.
Consumer Lending
Responsibilities
Answer inbound calls with professionalism, patience, and a positive attitude
Respond to emails clearly and concisely to enhance the customer experience
Schedule, update, and manage appointments in the company’s scheduling system
Provide customer support and resolve scheduling-related inquiries
Make outbound calls to confirm, reschedule, or follow up on appointments
Utilize maps and other tools to coordinate efficient scheduling
Identify trends in customer inquiries and escalate issues to the Supervisor
Accurately enter and maintain customer information in the database
Coordinate appointment times between customers and Sales Representatives for onsite or virtual estimates
Route calls to the appropriate department or individual as needed
Collaborate with team members and provide support as needed
Perform additional administrative tasks as assigned
Qualification
Required
Strong verbal and written communication skills
Ability to multitask and stay organized in a fast-paced environment
Experience in customer service, scheduling, or call center roles
Proficiency with scheduling software and data entry
A proactive problem-solver with a team-oriented mindset
Ability to adapt quickly and think critically under pressure
Preferred
Call center: 3 years
Benefits
Competitive pay
Supportive team environment with growth opportunities.
The chance to make an impact by providing excellent customer service.
Company
Repipe Specialists
Repipe Specialists is a consumer services industry.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-04Acquired
Leadership Team
Jay Teresi
President & Chief Executive Officer
Tim Wills, MBA
SVP & Chief Marketing Officer
Company data provided by crunchbase