Novae · 1 week ago
Administrative
Mountain Top, PA, US
Full-time
Onsite
New Grad, Entry LevelNovae is a rapidly growing trailer manufacturer in North America, focused on quality products and exceptional service. The Administrative role involves being the first point of contact for visitors and phone inquiries while supporting the Operations and Leadership teams with various administrative tasks.
Health CareManufacturing
Responsibilities
Welcome and greet all visitors to the building and connect them with the appropriate individual
Answer all incoming calls and transfer to the appropriate individual or take a message, if necessary. Ensure messages are routed to the appropriate person in a timely manner
Process incoming mail and deliveries and distribute to appropriate locations/individuals; including distributing live payroll checks to Human Resources as soon as received in mail
Accept paper employment applications and forward to Human Resources
Review production schedules and track to ensure correct work orders are ready on a daily basis, print work orders for production team, print Vehicle Identification Number (VIN) stickers for trailers, create Jack tag and wire tags for production team to track trailers through the process with work order; create packets with work order, VIN and tags for use through the manufacturing process
Prepare work order and inspection sheets for scanning, scan work order and inspection sheets and place in appropriate file, rename work orders electronically
Receive warranty registration cards via mail and email and enter relevant data into system (Widgets)
Ensure the copier, VIN printer and postage machine are in good working order and replace paper and toner as needed. Contact technical support when required
Organize purchases of office supplies
Assist in other areas and perform other duties, as needed. (This is not intended to be a comprehensive list of activities, duties, or responsibilities required for this job.)
Qualification
Required
High school diploma/GED required
Associate's degree in business related field or the equivalent demonstrated skills and abilities preferred
Must have prior customer interface experience and demonstrate a solid customer service mindset
Strong computer skills are required with a working knowledge of Microsoft Office and related software
Excellent communication skills both written and verbal, including past experience answering phones or communicating with customers via phone
Highly motivated self-starter
Empathy. Treat all individuals with respect and dignity
Active learner. Continuously expand knowledge
Flexibility. Be open to change and willing to continually improve
Preferred
Previous experience utilizing an ERP system such as Visual is preferred
Benefits
Medical Insurance (PPO and HDHP options)
Dental Insurance
Vision Insurance
Critical Illness Insurance
Accident Insurance
Supplemental Life Insurance (Employee, Spouse and Children)
401(k) contribution after 30 days + company match on first 3%
Weekly Accrued PTO
Company Paid Short Term and Long Term Disability
Company Paid Life Insurance
Company
Novae
Novae is a manufacturer of utility trailers, agricultural and commercial lawn care equipment.
Founded in 1995
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-12-15Acquired
Leadership Team
Oliver Reelsen
Chief Information Officer
Company data provided by crunchbase