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United Aesthetics Alliance · 1 day ago

Patient Coordinator - Medical Spa Front Desk

Minnetonka, MN

Full-time

Onsite

Mid Level

3+ years exp

United Aesthetics Alliance is a company focused on enhancing patient confidence through aesthetic services. They are seeking a Patient Coordinator at their Minnetonka location to guide patients through their aesthetic journey while ensuring an exceptional experience at every interaction.

Hospital & Health Care

Responsibilities

Warmly greet patients in person and on the phone—setting the tone for a five-star experience

Schedule consultations, injectable treatments, skincare services, and laser appointments

Manage appointment reminders, confirmations, and follow-up communication

Present treatment plans, pricing, promotions, and financing options

Guide new patients through paperwork, intake, and EMR documentation (Nextech)

Communicate effectively with providers about patient goals and expectations

Maintain accurate patient records and documentation in our EMR system

Ensure HIPAA compliance and uphold patient privacy protocols

Collaborate with clinical and administrative teams to streamline operations

Support promotions and events by answering inquiries and booking patients

Assist with physical inventory counts of retail, injectable, and wellness products to ensure accurate tracking and replenishment

Participate in training sessions, meetings, and ongoing education to stay current with industry trends

Represent Skin Artisans with professionalism, polish, and kindness every day

Qualification

Patient coordinationEMR documentationHealthcare experienceCommunication skillsMultitaskingComputer proficiencyPassion for aestheticsOrganizational skills