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Chase · 2 days ago

Technical Program Manager III - Release Test Management

8181 Communications Pkwy Bldg F, Plano, TX, 75024, US

Full-time

Onsite

Mid Level

3+ years exp

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Technical Project Manager III, Release Test Manager, you will lead complex technology projects and programs, ensuring alignment on project objectives while managing risks and optimizing resources for high-impact project delivery.

BankingFinancial Services

Responsibilities

Coordinates and oversees integrated test environment batch cycles

Track scheduled tasks and communicate update to stakeholders

Track and help resolve issues that can delay a testing cycle or negatively impact testers

Coordinate, schedule and communicate events which may impact testers (outages, special testing windows)

Schedule and oversee special testing events

Assist with test account reservations in the CAST system

Schedule, coordinate and track annual data refresh for integrated testing environments

Create and update calendars for test cycles, release events and at the annual planning level

Provides Command Center support during deployment events

Ensures incidents and issues related to a release event are being addressed and resolved expeditiously

Process improvement, including identification and delivery of process efficiency and quality backlog

Qualification

Technical Program ManagementBusiness Process ManagementProcess OptimizationLean Six SigmaIT Program ManagementRelease ManagementJiraConfluenceServiceNowSharePointSplunkExcelCommand Center ExperienceAnalytical ReasoningStakeholder ManagementProblem SolvingCommunication Skills

Required

3+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment

Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

3 years experience either in Business Process Management (BPM), Process Optimization, Lean Six Sigma

Proven experience working with complex batch cycles and visually mapping out, documenting opportunities and blockers to reduce cycle time from end to end

IT Program Management

Release/change/deployment manager

Appropriate tools: Jira, Confluence, ServiceNow, SharePoint, Splunk, Excel

Command center experience