LR Paris · 1 week ago
Sales Support Specialist
New York, NY
Full-time
Hybrid
Entry, Mid Level
$58K/yr - $65K/yr
2+ years expLR Paris is a company that specializes in creating unique branded product solutions and packaging. The Sales Support Specialist is responsible for facilitating the sales process by providing account management and project coordination support to the sales team, ensuring a positive experience for clients.
AdvertisingBusiness DevelopmentMarketing
Hiring Manager
Alaina S.
Responsibilities
Ensure strong and timely management of the sales opportunity process: Acting proactively to guide opportunities through the sales pipeline
Act as an internal client advocate: Ensuring that client needs and requirements are fully understood and addressed, from initial opportunity assessment through to the final product proposal
Partner with sales in direct client communication: Collaborating closely with the sales team to communicate effectively with clients, providing necessary information and responding to inquiries to facilitate a smooth sales process
Manage product selection and pricing for new opportunities: Assisting in the selection of products that meet client needs and pricing them competitively to enhance the chances of sales success
Own creation of sales documents: Including the opportunity brief, presentation deck, and initial sales order, to ensure that all client-facing documents are accurate, professional, and tailored to client needs
Coordinate with sales and project managers: Ensuring seamless communication and alignment on client projects, acting as a bridge to keep all parties informed and coordinated
Assist the sales team in managing and tracking notes, calls, and appointments: Ensuring that all client interactions are timely, followed up on, and organized effectively to maximize sales opportunities and client satisfaction
Hand off sales orders to project management: After sales close, completing all necessary details and collaborating with sales to obtain any outstanding information, ensuring a seamless transition from sales to execution
Act as the primary point of contact for project managers on open jobs: Facilitating communication between the project management team and the sales team, ensuring that all parties are updated on project progress and any issues are addressed promptly
Share updates and deliverables with sales and the client as needed: Keeping all stakeholders informed of project status, milestones achieved, and any changes to the project scope or timeline, ensuring client expectations are managed effectively throughout the project lifecycle
Contribute to the continuous improvement of sales processes and tools: Identifying opportunities for process improvement based on post-sales experiences, and implementing changes to enhance efficiency, effectiveness, and client satisfaction in future projects
Qualification
Required
Must be located in the NYC area and able to come into the office periodically
Bachelor's degree in Business, Marketing, Merchandising, Fashion Design or related education and work experience
2-5 years of B2B sales experience, preferably in creative or luxury goods industries
Highly innovative and excited to create product solutions for clients
Excellent written and verbal communication skills
Proficiency in MS Office, CRM software, presentation tools (ex. PowerPoint, Keynote) and project management tools
Must be self-motivated, with strong problem-solving skills and attention to detail
Ability to use good judgment and react under pressure, while still being flexible/adaptable
Preferred
Experience working directly with clients or customers is a plus
Asana experience preferred
Experience working in the promotional products or corporate giving industry is a plus
Benefits
Subsidized medical, dental, and vision
Commuter Benefits
401k
HSA & FSA
Supplemental Life Insurance
Voluntary Short & Long Term Disability
PTO – 2 weeks of vacation, 8 holidays and 5 sick days
Company
LR Paris
LR Paris is an integrated agency, creating and producing solutions for branded products globally.
51-200 employees
H1B Sponsorship
LR Paris has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Francis Pierrel
Chief Executive Officer
Gilles Rousseau
Global COO
Recent News
Company data provided by crunchbase