Next Ventures · 1 day ago
Monday.com Implementation Manager
United States
Contract
Remote
Mid Level
3+ years expNext Ventures is seeking an Implementation Manager to partner with clients and help them maximize their use of monday.com. In this client-facing role, you will analyze workflows, optimize processes, and provide hands-on support to ensure high client satisfaction and long-term success.
Staffing & Recruiting
Responsibilities
Manage 15–25 client accounts and serve as the primary point of contact
Analyze workflows to identify inefficiencies and recommend improvements
Deliver customer support, coaching, and live training sessions (2–50 users)
Design and implement integrations and automations to improve efficiency
Create and maintain training documentation and videos
Identify renewal and upsell opportunities in partnership with sales
Troubleshoot technical issues and manage priorities effectively
Qualification
Required
3+ years in an implementation, customer success, or similar role
2+ years working in a startup environment
2+ years of hands-on experience with monday.com
Strong problem-solving, communication, and project management skills
Business acumen across functions such as sales, marketing, HR, or customer success
Proficiency in Microsoft Office
Bachelor's degree required
Preferred
Experience with Zapier or Make.com is a plus
Master's preferred
Company
Next Ventures
Next Ventures is a multi-award winning, global I.T recruitment business, supplying specialist project teams to the Large Enterprise.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase