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Alliant Energy · 20 hours ago

Key Account Manager I

Ames, IA

Full-time

Onsite

New Grad, Entry Level

$78K/yr - $94K/yr

0+ years exp

Alliant Energy is dedicated to serving customers and building stronger communities. The Key Account Manager I role involves supporting and coordinating activities for commercial and industrial customers, negotiating service contracts, and enhancing customer relationships to ensure satisfaction and sustainability goals are met.

EnergyEnergy EfficiencyOil and Gas

Responsibilities

Builds relationships with community and commercial and industrial (C&I) customers and supports energy efficiency opportunities and customer growth potential to improve customer satisfaction

Seeks opportunities to create and maintain relationships with community leaders and get involved in the community

Serves as a responsive single point of contact and advocate for customers and acts as a liaison between the customer and Alliant Energy

Works closely with other departments, including billing, operations, marketing, pricing, finance, communications, claims processing, demand side management, and legal

Coordinates the preparation, and timely and accurate execution of utility customer contracts as requested by the customer and ensures that the broad range of services are accessible to meet customer needs

Responsible for data accuracy, completeness, and timeliness of C&I customer information files

Responsible for continuous contact with electric and gas systems operations to trigger notifications of interruptible customers

Supports the maintenance of the interruptible database necessary to generate reports, maintain contact records, and initiate notifications of interruptions

Learns, observes, and enforces safety rules and practices, encouraging safe work behaviors and promptly correcting conditions and unsafe behaviors

Engages in other duties as needed that support our Values and help deliver on our Purpose to serve customers and build stronger communities

Qualification

Account PlanningBusiness DevelopmentContract ManagementCustomer Experience ManagementSales StrategyStakeholder ManagementInterpersonal SkillsProblem-Solving SkillsCommunication Skills