Waters Hardware ยท 1 week ago
Manager- Gladstone
Gladstone, MO 64118
Full-time
Onsite
Mid LevelWaters Hardware is seeking a Store Manager to oversee the daily operations of their Gladstone location. The role involves maximizing sales, minimizing expenses, and ensuring outstanding customer service while building a motivated sales team.
Retail
Responsibilities
Model excellent customer service by helping customers when necessary
Oversee daily opening and closing of the store
Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules
Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business
Immediately respond to customer complaints and resolve them as best as possible
Maintain inventory at appropriate levels and direct cycle counts
Coordinates sales promotions, marketing, and special events
Directs merchandising in the store and ensures it is clean and organized, also responsible for maintaining signage
Ensures the sales floor stays clean and orderly
Participates in the weekly ordering of merchandise and oversees deliveries and restocking
Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards
Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy
Qualification
Required
Outstanding customer service skills and a professional attitude
Excellent communication skills, both written and verbal
Committed to continually learning and pursuing training and development opportunities
Project management skills, including the ability to coordinate special projects and finish on time and within budget
Ability to supervise other employees and understand the fundamentals of leadership
Strong knowledge of the products contained in the store
Motivated, organized, self-starter who is able to think independently and solve problems
Understanding of store operations, including finances, inventory control, and pricing strategy
Strong math, reading, writing, and communication skills
Knowledge of effective sales methods and techniques
Understand how to efficiently operate the store's point-of-sale system. Knowledge of MS Word and PowerPoint
Able to work a flexible schedule, including weekends and holidays
Benefits
Employee discounts
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Waters Hardware
Our Mission: To provide the best possible value in home improvement.
Founded in 1894
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase