MasonByte - Security & IT Consulting ยท 22 hours ago
Senior Configuration Manager
Mechanicsville, VA
Contract
Hybrid
Senior LevelMasonByte is a Security & IT Consulting company seeking a Senior Configuration Manager. The role involves developing and maintaining configuration management policies, managing the CMDB, and collaborating with various teams to ensure effective service delivery and compliance with ITIL standards.
ConsultingGraphic DesignInformation Technology
Hiring Manager
Nousheen Bhat
Responsibilities
Develop, implement, and maintain configuration management policies and processes in line with ITIL standards and Commonwealth of Virginia (COV) policy
Own and manage the CMDB, ensuring accuracy, completeness, and compliance
Collaborate with Change, Incident, and FinOps teams to ensure seamless service delivery
Define and enforce policies for configuration item (CI) identification, control, and reporting
Work closely with Infrastructure, Network, Security, and Application teams to gather and maintain CI information
Monitor and audit configuration data to ensure quality and reliability
Establish and track KPIs/metrics for Configuration Management maturity and CMDB health
Provide leadership and guidance to IT teams on configuration management best practices
Support IT governance, risk, and compliance initiatives
Qualification
Required
Proven experience in Configuration Management within an ITIL environment
Proven experience in Configuration Management within an Azure environment
Strong knowledge of Ivanti Neurons for ITSM
Strong understanding of ITIL v3/v4 processes especially Configuration and Change and Incident and Problem Management
Hands-on experience with a CMDB tool- Ivanti Neurons for ITSM including CI class modeling and discovery tools
Excellent analytical, problem-solving, and documentation skills
Ability to work collaboratively across technical and business teams
Strong communication and stakeholder management skills
Preferred
ITIL Foundation certification (Intermediate or Expert level preferred)
Company
MasonByte - Security & IT Consulting
MasonByte provides an extensive array of industrial, personnel and information security solutions that help small or medium commercial businesses comply with the full spectrum of government security mandates.
Founded in 2015
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase