Helpdesk Specialist jobs in United States
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Verida, Inc. · 19 hours ago

Helpdesk Specialist

positionVilla Rica, GA, US
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

Verida, Inc. is a company that provides technology support services, and they are seeking a Helpdesk Specialist to assist employees with various technical issues. The role involves providing desktop and application support, managing hardware setups, and ensuring timely resolution of technical problems.

Government Administration
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H1B Sponsor Likelynote

Responsibilities

Provide desktop and application support to Verida employees
Manage the hardware setup of new machines – Laptops, Desktops, Printers, etc
Provide application support for users (Outlook, Office, Trapeze)
Interact with employees to resolve helpdesk type issues
24x7 support, flexibility for night and weekend work as well as travel to satellite offices
Assist with the inventory management of software and hardware
Promote responsible usage and care of corporate equipment

Qualification

Desktop user supportWindows Operating SystemsMS Office suiteA+ certificationEffective communicatorOrganizational skills

Required

Effective communicator
Ability to analyze, organize, prioritize, implement, and control business activities and transactions
Experience with desktop user support required, preferably in a help desk/customer service setting required
Working knowledge of Windows Operating Systems, MS Office suite (2000 and above) and Windows 2000/2003 Server environment
Associate degree or at least 2 years of experience in the field or in a related area

Preferred

A+ certifications preferred

Company

Verida, Inc.

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Verida is a minority-owned, non-emergency medical transportation (NEMT) management company based in Villa Rica (30 miles west of Atlanta), Georgia.
dateFounded in 2000
location
Villa Rica, Georgia, US
people-size1001-5000 employees
web-link
https://www.verida.com

H1B Sponsorship

Verida, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (3)

Funding

Current Stage
Late Stage

Leadership Team

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Gary Kinard
Chief Financial Officer
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Company data provided by crunchbase