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USAJOBS · 1 day ago

Supervisory Recreation Fee Technician

Yosemite National Park, California, USA

Full-time

Onsite

Mid, Senior Level

$56K/yr - $73K/yr

1+ years exp

Yosemite National Park is seeking a Supervisory Recreation Fee Technician to manage fee collection and visitor services within the park. The role involves supervising staff, ensuring compliance with accountability guidelines, and providing information to visitors about the area.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Collects appropriate fees at park entrance station, visitor center, campground and other visitor contact station following established accountability guidelines for handling government funds

Completes performance appraisals and counsels' employees; handles conduct and discipline issues; affects minor disciplinary measures and recommends other action(s) to higher level supervisor in more serious cases

Operates and troubleshoots all aspects of the nationwide RBMS point of sale system and/or recreation.gov

Provides current and accurate information to visitors concerning the NPS area and other surrounding areas of interest

Hires, trains, and supervises employees, plans and schedules work. Encourage high performance of staff through a variety of motivational techniques and leads by example

Qualification

SupervisionFee collectionCustomer servicePoint of sale systemTechnology applicationLeadershipAdaptabilityInterpersonal skills

Required

U.S. Citizenship required

Appointment subject to background investigation and favorable adjudication

Meet Selective Service Registration Act requirement for males

Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program

Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service); with few exceptions as outlined in 5 CFR 300.603(b)

You may be required to operate a government (or private) motor vehicle as part of your official duties

You will be required to wear a uniform and comply with the National Park Service uniform standards

You may be required to work on-call, evenings, weekends, holidays, overtime and shift work

Applicants must be at least (1) 18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program

As a condition of employment for accepting this position, you will be required to serve a 1-year probation period during which your fitness and whether your continued employment advances the public interest will be evaluated

To qualify for this position at the GS-08 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: supervising or leading subordinate employees who either work in a fee collection setting or provide customer service, and/or disseminate resource information and orientation to the public or within an organization. Prepares schedules for the completion of work. Sets operational expectations, monitors, and evaluates subordinate employee performance and conduct