Russell Tobin ยท 21 hours ago
Administrative Support
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization, and they are seeking an Administrative Support professional to join their Global Logistics operations team. In this role, you will support day-to-day operational workflows related to imported goods and freight entering the United States.
Responsibilities
Manage and process operational cases related to international logistics and customs-related issues
Communicate with internal teams and external partners primarily via email and internal platforms (no phone support required)
Process repair claims and escalate containers on customs hold as needed
Create, maintain, and distribute reports to support operational teams
Leverage multiple data sources and systems to cross-reference information and resolve cases
Manage a high-volume case load (initially :50 cases per day)
Participate in team meetings and collaborate on process improvement initiatives once fully onboarded
Qualification
Required
4+ years of administrative or operations support experience
Strong stakeholder management skills with the ability to communicate clearly and professionally
Advanced proficiency with Microsoft tools, particularly Excel
High attention to detail and strong organizational skills
Experience supporting logistics, supply chain, or operations teams
Preferred
Experience with formulas, SUM/AVERAGE functions, Pivot Tables, and VLOOKUPs
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
401(k)-retirement savings
Life & disability insurance
Employee assistance program
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Employee discounts with some preferred vendors
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.