Business Assistant jobs in United States
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Heartland Dental · 1 day ago

Business Assistant

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to dental offices. They are looking for a Full-Time Business Office Assistant to manage front office duties, enhance patient experiences, and support the team in delivering exceptional patient care.

ConsultingDentalHealth CareHealth Diagnostics
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H1B Sponsor Likelynote

Responsibilities

Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Qualification

DentrixInsurance billingDental procedures knowledgeMicrosoft Office SuiteMultitasking abilitiesCommunication skillsOrganizational skillsProblem-solving approachTeam player

Required

High School Diploma/GED
New Dental Assistant Grads Welcome to Apply
Willing to Train
Experience working in a fast-paced and customer-centric environment
Strong communication, organization, and multitasking abilities
Adaptable to changing workflows and team dynamics
Detail-oriented with a proactive approach to problem-solving
Excellent communication, organizational, and multi-tasking skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person) periodically throughout the year

Preferred

1 year of Dental Front Office work experience
1 year of experience with insurance billing and accounts receivable
Working knowledge of dental procedures and terminology
Dentrix or other dental software experience
Microsoft Office Suite experience
Collaborative team player who thrives in supportive, family-like environments
Dedicated, dependable with a positive attitude and service-oriented mindset

Benefits

Full Benefits Package – Including health insurance, retirement plans & PTO
Quarterly Bonus Potential – Rewarding hard work & dedication
Dental Assistant Academy Training & CE classes included – We invest in your growth!
Comprehensive Benefits: Health, Dental & Vision Insurance, College Savings & Retirement Savings Plans, 6 paid holidays, and paid time off (PTO)
Flexible Pay Access: Enjoy the convenience of on-demand Daily Pay to access your earnings when you need them.
Bonus Potential: Employee Referral & Quarterly Bonus

Company

Heartland Dental

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As a leading DSO, Heartland Dental provides supported dentists, hygienists, and non-clinical team members with world-class non-clinical administrative support to help them achieve sustainable professional and personal growth.

H1B Sponsorship

Heartland Dental has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (3)
2020 (3)

Funding

Current Stage
Late Stage
Total Funding
$1.57M
2022-07-12Acquired
2011-06-03Series Unknown· $1.57M

Leadership Team

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Kirsty Leyland
EVP & Chief Human Resources Officer
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Sarah Jackson
Chief Human Resources Officer
Company data provided by crunchbase