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NEOGOV · 1 week ago

Benefits Training Program Manager

Winchester, VA

Full-time

Onsite

Mid, Senior Level

$69K/yr - $69K/yr

NEOGOV is seeking a Benefits Training Program Manager to coordinate onboarding and training for Benefit Programs Specialists. The role involves developing training materials, ensuring compliance, and providing case consultation on regulations and eligibility systems.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Coordinates onboarding of new Benefit Programs Specialists and provides comprehensive training in SNAP and Medicaid policy and practice

Develops and manages refresher SNAP and Medicaid materials and trainings for tenured employees

Trains and mentors employees in eligibility case reading standards and practices

Ensures training compliance by managing team training records and reports

Provides case consultation on state and federal regulations and eligibility systems to Benefit Programs Specialists

Coordinates compilation of data, reporting, and corrective actions

Coordinates agency initiatives, community outreach, and special projects

Other duties as assigned

Qualification

Human services experienceTrainingMentoringSNAPMedicaid

Required

Bachelor's degree in the human services field and human services program experience in a lead or supervisory capacity or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities

Valid driver's license