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West Corporation · 2 months ago

Proofreader

El Segundo, CA, United States

Full-time

Hybrid

Entry Level

$25/hr - $25/hr

1+ years exp

West Corporation is a leading provider of enterprise webcasting and investor relations content distribution. They are seeking a Proofreader to join their global Editorial team, responsible for reviewing and formatting clients’ press releases and providing customer support under tight deadlines.

CollaborationInformation TechnologyTelecommunications

Responsibilities

Review clients’ press releases for grammatical errors, spelling errors, and inconsistencies. Does not involve fact-checking

Format press releases to match the client’s original version as closely as possible

Support clients with a range of requests and enquiries via phone and email

Assist with our clients’ regulatory needs, such as SEDAR and EDGAR filing

Assist with our clients’ account maintenance, such as managing email lists, adding new users and accounts, and managing multimedia libraries

Embraces collaborating with teammates and across departments

Knowledge of other Notified products

Act as our clients’ primary contact, supporting our clients’ administrative and consultative needs in addition to press release service requests

The starting time for this position may be any time of day

Ability to work occasional overtime during high volume periods

Required to work occasional weekend on call shifts, holidays and occasional remote monitoring shifts outside your typical schedule each year

Qualification

ProofreadingEnglishCustomer serviceTime managementMulti-taskingFocus under pressurePositive attitude

Required

Bachelor's degree from an accredited college or university with major course work English, Communications, Journalism, Marketing or related field required

Equivalent work experience in a similar position may be substituted for education requirements

1-2 years of professional experience required (previous newswire experience a plus)

Customer service experience in a fast-paced environment required

Projects self-confidence, enthusiasm, and a positive, can-do attitude

Excellent multi-tasking skills

The ability to maintain focus in stressful situations

Exceptional time-management skills, ability to prioritize assignments and meet deadlines