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Gabes · 2 days ago

Warehouse Management Systems Manager

Springfield, OH

Full-time

Onsite

Mid Level

$50K/yr - $50K/yr

3+ years exp

Gabes is seeking a Warehouse Management Systems Manager responsible for on-site support and maintenance of the WMS technology. The role involves collaborating with IT and Operations, providing system training, and ensuring the efficiency of warehouse operations.

Retail

Responsibilities

Work in collaboration with the IT and Operations Departments to resolve issues, introduce new system functionality, generate reports, and run day to day maintenance on the WMS and support software

Serve as the primary point of contact for WMS including issue resolution, configuration, and data analytics to support the site

Provide Level 1 support to analyze, troubleshoot, and resolve WMS issues where possible, escalating to IT Department and leadership when necessary

Execute daily health checks for system performance at the local facility and resolve issues. Document WMS issues, including steps to recreate the issue, when escalation is required

Collaborate with IT and Operations Departments to develop testing scenarios, conduct system tests, identify discrepancies, troubleshoot solutions, and provide resolutions

Proactively monitor and react to any potential performance issues within the systems

Assist with documenting and communicating system change requests made by the building leadership

Develop and lead training of building leaders and associates on system use and functionality of the WMS

Document and apply Standard Operating Procedures and best practices; keep training manuals and related documentation updated and available for local use

Assist the Sr. Director of the Distribution Center with special projects. Completes daily reports for the Sr. Director and other building leadership

Track and reports key functional metrics to reduce expenses and improve efficiency

Qualification

Warehouse Management SystemsData analyticsDistribution Center operationsInventory control methodsSystem performance monitoringTraining developmentLeadership experienceProblem-solving

Required

A high school diploma or GED equivalency is required; a bachelor's degree in a related field is preferred

Three (3) years of progressively responsible experience of administrative, professional, investigative, or other responsible work within a distribution center or merchandising operations function with an automated systems environment

Knowledge of Distribution Center operating procedures and familiarity with inventory control methods within a computerized environment

Ability to understand computer applications that drive Distribution Center functions

Knowledge of computer systems and ability access screens, print documents, analyze data in relationship to merchandise handling and inventory tasks

Ability to use reports that reflect all portions of the system to determine the cause of delays, difficulties, or errors, and use the information and data to drive situations

Broad knowledge of Distribution Center operations (i.e. receiving, storage, put-away, picking, shipping, and inventory management)

Ability to lift 50 pounds by bending and stooping; climb, stand, and move around on stairs, ladders, and platforms; twist, turn and bend

Ability to sit/stand on material handling equipment for extended periods