Minster Bank ยท 23 hours ago
Relationship Associate - Customer Service - Part Time
Minster Bank has been a trusted partner for individuals and businesses for over a century. They are seeking a Customer Service Relationship Associate to help retain and grow their customer base through superior service and relationship building.
FinanceFinancial Services
Responsibilities
Create strong customer relationships and bank growth through superior customer service
Cross-sell and refer products by using an effective and consistent sales approach
Serves our customers by processing over-the-counter transactions and assisting with questions
Be knowledgeable of the bank operations, products and service offerings
Balances cash drawer and maintains acceptable cash level in his/her area by following bank procedures and policies
Adhere to bank audit and compliance policies and procedures
Resolve a variety of simple maintenance requests and issues
Provides flexibility of coverage during banking center hours of operation and at other banking centers within the market as needed
Qualification
Required
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
A broad knowledge of products and services offered by the bank
Solid knowledge of bank-wide regulations and thorough knowledge of regulations and laws that relate to his/her department
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations