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Builders Mutual · 1 day ago

Underwriting Manager

North Carolina, United States

Full-time

Hybrid

Senior Level

5+ years exp

Builders Mutual is dedicated to providing comprehensive commercial insurance solutions and construction safety resources. The Underwriting Manager will oversee underwriting and rating operations to ensure profitable growth and customer service while leading a team of underwriters in executing strategies and maintaining compliance with guidelines.

Financial ServicesInsurance

Work & Life Balance

Hiring Manager

Heather Brown, CBIA

Responsibilities

Achieve territory goals for new business, retention, and profitability through disciplined risk selection, pricing, and adherence to underwriting guidelines within delegated authority

Monitor book performance and partner with the Director of Underwriting on action plans (e.g., eligibility, pricing, forms) to address trends and improve results

Lead, coach, and develop underwriters and support staff, providing regular feedback, performance management, and development opportunities to build capability and engagement

Ensure underwriting and rating practices comply with all regulatory requirements, internal standards, and audit expectations for assigned territories

Manage day-to-day agency and broker relationships in the territory, balancing production goals with underwriting discipline and service standards

Partner with Sales/Marketing, Claims, and Risk Management to support account strategy, service plans, and resolution of issues impacting profitability or customer experience

Utilize underwriting tools, systems, and data (e.g., production, hit ratio, loss ratio, quality results) to drive informed decisions and manage team performance

Review and approve complex accounts and referrals (e.g., larger premiums, manuscript endorsements, deductible programs) within authority, escalating as appropriate

Contribute underwriting perspective to business projects and system enhancements, supporting implementation and change adoption within the team

Foster a collaborative, customer-focused, and accountable team culture that supports continuous improvement and effective execution of segment strategy

Qualification

Commercial lines underwritingRisk selectionPricing expertiseMentoring underwritersUnderwriting systems proficiencyGeneral computer skillsInterpersonal skillsCommunication skillsNegotiation skillsPresentation skillsTime managementOrganizational skills

Required

Bachelor's degree in Business, Risk Management, Finance, Insurance, or related field with 5–7 years of experience in commercial lines underwriting, or an equivalent combination of education and relevant experience

Demonstrated underwriting expertise in commercial coverage, pricing, and risk selection, including experience underwriting accounts over in premium

Prior experience mentoring or supervising underwriters or technical staff, with proven ability to manage performance and develop talent

Proven track record of contributing to book profitability, growth, and retention within a defined territory or portfolio

Strong interpersonal, communication, negotiation, and presentation skills, with the ability to work effectively with agents, peers, and leaders across the organization

Solid planning, time management, and organizational skills, including the ability to manage competing priorities in a fast-paced environment

Proficiency with underwriting and rating systems, and strong general computer skills (e.g., Microsoft Office)