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CDW · 18 hours ago

: Sales Manager - MKT 3

Raleigh, NC

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $120K/yr

3+ years exp

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers. The Sales Manager is responsible for leading an inside team of Account Managers, meeting and exceeding sales and profit goals, and developing business relationships to enhance customer loyalty.

AnalyticsArtificial Intelligence (AI)Cyber SecurityGraphic DesignHardwareInformation TechnologySoftware

Responsibilities

Develop sales strategies in tandem with Sales Directors based on sales and market trends

Develop and assign sales plans and territories for account manager team

Coach and advise team on strategies to improve sales performance, achieve goals and meet expectations

Manage resources for customers including technology specialists and vendor partners

Identify and participate in customer facing meetings and activities

Hire, train, coach and retain diverse sales team

Create and implement operating plans to achieve sales initiatives and segment goals

Manage strategic relationships with customers, peers and vendor partners

Collaborate with field sales team to build synergy within both inside and outside sales efforts

Travel to customer sites and customer facing activities as required

Engage resources on target accounts

Develop and manage monthly/quarterly sales projections, and order pipeline

Identify and assign resources, including annual Account Manager hiring forecasts, field Account Executives

Develop account strategies in tandem with Account Managers that promote profitable growth within segment

Operationalize and implement annual strategies and initiatives within assigned territory

Collaborate with Account Executives to build account development plans and strategies

Identifies new business opportunities and develops strategies to optimize new potential business

Assist sales team in building development and penetration strategies for their accounts

Monitor and measure performance of sales team

Attend to required order management tasks and escalated post sales activities

Manage and coach sales team towards goal attainment and customer satisfaction

Create team-oriented sales environment that rewards success and supports continuous improvement

Participate and potentially lead projects and/or task forces

Effectively communicate up, down and through the organization as required

Coach sales team to manage their individual business portfolios effectively and profitably

Ensures CDW policies and procedures and code of conduct are adhered and creates an environment that models the CDW Way

Hire/train/coach/retain sales team

Coordinate ongoing product and sales skill training for team

Actively pursue continuous personal growth and improvement

Successfully on-board new Account Managers

Manage team to ensure a superior experience for each customer

Actively engage and participate in customer facing activities/meetings

Proactively build solid business relationships with strategic customers and partners

Qualification

Sales managementCoachingDevelopmentStrategic thinkingConsultative sellingNegotiation skillsConflict resolutionCustomer acumenInterpersonal skillsTime managementAttention to detailAdaptability

Required

Associate's degree

Applicants in Sales Role: Senior Account Manager, Executive Account Manager, Sales Team Leader or Account Executive (Field) Successful selling track record

Applicant in Non-Sales Role: Minimum 3 years of management experience with direct reports and 2 years with a successful track record in sales OR 3 years of executing on goals and knowledge of CDW sales, products and processes

Internal Applicants must currently be on the LEAP bench

Proven leadership skills

Ability to hire, motivate, coach and retain a diverse sales team

Strong consultative, solution based selling experience

Effective negotiation and closing skills

Strong conflict resolution and problem-solving skills

Ability to work in high stress and visibility environment

Must have strong interpersonal skills

Ability to communicate effectively and concisely using a variety of styles and techniques appropriate to the audience

Adaptable, ability to lead through change

Ability to utilize strategic thinking to fulfill long-term company goals

Excellent time management skills in order to manage multiple projects and initiatives simultaneously