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Advocate Aurora Health · 1 day ago

Practice Manager- Rocky River Internal Medicine FT

Charlotte, NC - 3310 Dutch Creek Dr

Full-time

Onsite

Entry, Mid Level

$32.45/hr - $48.70/hr

1+ years exp

Advocate Health is the third-largest nonprofit, integrated health system in the United States, and they are seeking a Practice Manager for their Rocky River Internal Medicine department. The Practice Manager will oversee daily operations, ensure compliance with regulations, promote effective communication, and manage financial aspects of the practice.

Health Care

Responsibilities

Oversees the daily operations of the practice, with the physician co-leader to include: scheduling and registration of patients, verification of insurance, clinical work-up, treatment and flow of patients, capture of clinical information in the EMR, proper coding and charging of services rendered, scheduling and pre-certification of specialty referrals and ancillary services, collection of co-pays and co-insurance payments

Ensures that practice operations and team members are knowledgeable of and in compliance with applicable regulatory, licensing and accrediting agency standards and applicable state and federal laws, as well as policies and procedures as defined by the System

Promotes effective communication dialogue with providers and staff through daily huddles, regularly scheduled staff meetings, or other means of communication

Analyzes data with physician co-leader, using data to work collaboratively with providers, other team members, patients and vendors to continually enhance performance, positively effecting clinical outcomes and patient satisfaction

Demonstrates fluency in the EMR/Canopy, effectively implementing and monitoring utilization of the tool for improved preventive medicine and disease management practices. Achieves goals in Appropriate Care Measures of Quality and Meaningful Use of the EMR

Assumes responsibility for the recruitment of qualified staff

Works with team members on mutual goal setting, providing regular performance feedback and evaluation

Manages practice by improving utilization of resources, and maintaining practice efficiency while seeking to minimize operational costs. Assigns duties and determines staff work schedules based on competencies of available staff and patient/practice needs

Promotes the financial viability and accomplishment of financial goals of the practice by effectively managing billing, collections and budget processes, including proactive cost containment activities

Qualification

EMR/Canopy proficiencyFinancial managementMedical practice experienceStaff recruitmentBilingual communicationCommunication skillsCritical thinking

Required

High School Diploma or GED required

At least 1 year of experience in a medical practice (or completion of a practice manager training program), including managing the financials (billing, collection, etc.) in a medical facility environment, is desired

Excellent written and spoken communications skills in English are required

Must demonstrate the ability to communicate with individuals and groups effectively

Must possess critical thinking and ability to concentrate

Must be able to work with high volume of activities/projects with short deadlines

Must be able to deal with intense, emotionally charged issues

Work requires use of telephone and sitting for prolonged periods of time

Walking, standing, lifting bending, reaching, stooping, pushing and pulling are required a moderate amount of the time

May lift and carry up to 40 pounds on an intermittent basis