Fleet Feet ยท 2 days ago
Assistant Retail Experience Manager
Fleet Feet is the largest running retailer in the country, dedicated to creating an inclusive environment for runners. The Assistant Retail Experience Manager will support the Retail Experience Manager in enhancing the customer experience through effective team management, training, and performance oversight of retail staff.
Retail
Responsibilities
Available to work a flexible schedule, including days, evenings, weekends, and holidays
Demonstrated leadership ability with at least 1 year of retail experience in a customer-facing sales setting
Passion for managing, training, motivating employees
Can own and manage administrative tasks, customer interactions and a fast paced environment while staying organized
Fosters growth of others through recognition, coaching and development opportunities
Promotes individual and team performance by setting expectations, delegating and by providing tools and resources
Builds and maintains trust from staff and customers by using sound judgement
Passionate, positive, self-motivated and detail-oriented
Collaborative and customer-centric
Willing to go above and beyond when needed
Communicate professionally with customers and team
Deliver the best customer experience by creating a positive staff culture with a focus on performance management and education
Support all Fleet Feet initiatives, activities and functions
Qualification
Required
Available to work a flexible schedule, including days, evenings, weekends, and holidays
Demonstrated leadership ability with at least 1 year of retail experience in a customer-facing sales setting
Passion for managing, training, motivating employees
Can own and manage administrative tasks, customer interactions and a fast paced environment while staying organized
Fosters growth of others through recognition, coaching and development opportunities
Promotes individual and team performance by setting expectations, delegating and by providing tools and resources
Builds and maintains trust from staff and customers by using sound judgement
Passionate, positive, self-motivated and detail-oriented
Collaborative and customer-centric
Willing to go above and beyond when needed
Communicate professionally with customers and team
Deliver the best customer experience by creating a positive staff culture with a focus on performance management and education
Support all Fleet Feet initiatives, activities and functions
Benefits
High energy and fun atmosphere
Training and advancement opportunities within the Fleet Feet brand
Community involvement and community service activities
Training Program and Product Discounts
Passionate team members
Company
Fleet Feet
At Fleet Feet we believe that running has the power to change everything, and we work hard every day to bring this vision to life.