COCM · 21 hours ago
Assistant Community Manager - Davenport, Iowa
Capstone On-Campus Management (COCM) is a group of student housing professionals focused on managing housing communities affiliated with universities. The Assistant Community Manager plays a key role in achieving occupancy goals through effective leasing strategies and marketing initiatives, while managing administrative tasks and maintaining resident accounts.
Management Consulting
Responsibilities
Oversee the licensing process for prospects and returning residents for each trimester
Coordinate communication regarding residents’ arrival information, cancellation, reminders, leases, etc
Coordinate all aspects of the contracting process, including move-in and move-out
Maintain accurate student accounts in property housing software
Generate License Status Report (LSR), report applicant information to campus partner, and update rosters regularly
The Assistant Director of Operations supports the general management and administrative operations of the site in conjunction with the Director of Housing and Assistant Director of Facilities, assists in the establishment of the goals and objectives for the site
Develops Site Marketing Plan and responsible for implementation
Manage website updates in collaboration with design vendor
Assists in the development and integration of the site housing program
Participates in the assessment, identification, and appropriate response to the needs of the residents and facility upkeep
Communicates the benefits of living in Palmer Student Housing and desirability of residence through the implementation of the licensing plan
Process invoices through the accounts payable system
Perform other tasks as assigned by the Director of Housing
Participate in on call duty rotation with Housing Team
Work with the Director of Housing to update rates based on market trends
Other duties as assigned
Qualification
Required
Bachelor's degree in a related field of study
2-4 years of full-time experience in higher education administration, student housing and or property management
Must have comfort and confidence in managing confidential crisis issues
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment
Capable of working independently while also thriving in a collaborative team setting
Experience with crisis management and participation in on-call rotations
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and student housing / property management software
Benefits
Comprehensive benefits package
Health benefits
Dental benefits
Vision coverage
401K
Company
COCM
COCM (Capstone On-Campus Management) is a company of talented student housing professionals focused on providing management and consulting services for on-campus housing communities.