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IHG Hotels & Resorts · 20 hours ago

Senior Manager, Strategy & Operations

Three Ravinia Drive, Atlanta, GA, 30346, US

Full-time

Hybrid

Mid, Senior Level

$120K/yr - $150K/yr

IHG Hotels & Resorts is one of the world’s leading hotel groups, committed to delivering True Hospitality for Good. They are seeking a Senior Manager for Strategy & Operations to create and drive the P&T strategy, manage key initiatives, and ensure effective communication across teams.

HospitalityHotelRestaurants

Responsibilities

Create strategic presentations: develop paper/presentations to the Board, EC, SLT

Strengthen planning (annual/ quarterly) planning mechanisms w/ repeatable structures for priority management

Partner across P&T to drive clarity of a clear P&T value prop and develop strategies for key priorities

Support key initiatives, to support product deployments / enhancements

Manage P&T Messaging Center of Excellence (CoE) ensuring key assets, are easily leveraged, distributed, & understood for P&T Operations function

Cascade P&T’s strategy and priorities consistently across the P&T leadership teams, and functional/regional leadership team meetings

Partner with Communications to ensure all P&T colleagues (e.g., via townhalls) and owners (e.g., via webinars) are engaged and informed about our positioning

Partner with Product Marketing on messaging that supports owner-related communications with clear, aligned narratives

Equip IHG stakeholders with tools and assets to amplify the value of the IHG brand through our P&T value story

Represent P&T’s holistic strategy and value in high-visibility presentations, acting on behalf of P&T leadership

Enable alignment and connection across P&T leadership through SLT/ELT forums, offsites, and events focused on building enterprise mindset

Support the planning of P&T presence at select industry conferences, ensuring message clarity, alignment, and consistency

Ensure that P&T’s overarching story is represented through all conference-related engagements

Collaborate across P&T teams to support product launches and delivery of key enterprise priorities

Embed AI best practices & tool recommendations to drive efficiency & consistency

Qualification

Strategy developmentExecutive stakeholder managementAI tools proficiencyMessaging frameworksCompetitive benchmarkingGlobal business experienceCommunication skills

Required

Strong Consulting and executive stakeholder management experience in complex, matrixed organizations

Deep understanding of strategy development, messaging frameworks for senior executive audiences

Demonstrated proficiency in leveraging AI tools and best practices to drive operational efficiency, strategic decision-making, and consistent messaging

Proven ability to cascade strategy across functions, and influence both internal and external stakeholders

Familiarity with competitive benchmarking and identifying relevant market trends and insights

Excellent written and verbal communication skills; able to create polished content under tight deadlines

Global and regional business experience, particularly in technology or hospitality organizations