Customer Service Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

Coforge · 4 hours ago

Customer Service Representative

positionSouth Charleston, WV
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Coforge is looking for Customer Service candidates to join their team in South Charleston, WV. The role involves promoting products and services, providing excellent customer experiences via phone, and efficiently handling customer requests.

Artificial Intelligence (AI)Software
check
H1B Sponsor Likelynote
Hiring Manager
Arpan Chandra
linkedin

Responsibilities

Promoting and/saving products and services
Providing an excellent customer experience via phone
Call Center experience is preferred
Negotiating and completing save/service order requests from customers
Working with customers patiently, tactfully, and efficiently
Accurately informing customers of various fees and adjustments
Providing options to the customer based on product and service needs
Active listening skills
Ability to follow tactical call flows to optimize the customer experience

Qualification

Call Center experienceCustomer experienceNegotiation skillsActive listeningTactful communication

Required

Promoting and/saving products and services
Providing an excellent customer experience via phone
Negotiating and completing save/service order requests from customers
Working with customers patiently, tactfully, and efficiently
Accurately informing customers of various fees and adjustments
Providing options to the customer based on product and service needs
Active listening skills
Ability to follow tactical call flows to optimize the customer experience

Preferred

Call Center experience is preferred

Company

Coforge

twittertwittertwitter
Glassdoor3.6
company-logo
Coforge is a IT solutions organization, servicing customers in North America, Europe, Asia and Australia.
dateFounded in 2004
location
New Delhi, Delhi, IND
people-size10001+ employees
web-link
https://www.coforge.com

H1B Sponsorship

Coforge has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (368)
2024 (292)
2023 (325)
2022 (43)

Funding

Current Stage
Public Company
Total Funding
$489.46M
Key Investors
BPEA EQT
2023-05-02Post Ipo Secondary· $108.46M
2019-04-06Post Ipo Equity· $381M
2004-08-30IPO

Leadership Team

leader-logo
Sudhir Singh
CEO and Executive Director
linkedin
leader-logo
Manish Hermajani
Senior Vice President, Head of Investor Relations
linkedin

Recent News

Livemint.com
India-US trade deal: Analysts say deal provides macro-predictability for IT sector; Persistent, Coforge, Infosys rally
2026-02-03
Livemint.com
Coforge Q3 profit up 16 pc to ₹297 cr
2026-01-23
Morningstar.com
Coforge Delivers Another Quarter of Robust Performance; Revenue up 5.1% QoQ, 28.5% YoY and 37.3% YTD
2026-01-23
Company data provided by crunchbase