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NEOGOV · 3 days ago

County Admin Support Specialist II / 61013577

Charleston County, SC

Full-time

Onsite

Entry Level

$33K/yr - $40K/yr

2+ years exp

NEOGOV is seeking a County Admin Support Specialist II to provide administrative support within the South Carolina Department of Social Services. The role involves assisting clients with TANF and SNAP benefits, performing clerical duties, and ensuring effective communication within the agency.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

The County Admin Support Specialist II performs routine and specialized administrative duties in support of agency programs and management. Exercises judgment and discretion in various duties performed for the agency

Receives clients applying for TANF and SNAP benefits, explains services and registers applications, assigns caseworkers and scan registered applications in SCOSA

Greets customers at the reception desk, discerns customers' needs and routes them to designated program/caseworker either directly or via tracking sheet through client registration. Copies documents for clients and scans into the SCOSA system to appropriate caseworker

Performs clerical support for Economic and Family Services to include: Assigning MR's to SC WINS and scans into SCOSA, etc

Serves as a switchboard operator for the agency by receiving calls, transferring calls to the desired extensions

Receives, opens, stamps and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA; prepares outgoing mail daily

Orders supplies weekly for the clerical/economic unit, submits faxes, replenish copiers and network printers with toner, paper and envelopes

Performs job delivery and/or performance with positive or appropriate customer services delivery to clients, the public and co-workers as an integral requirement

Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data

Performs emergency disaster management services to include American Red Cross sheltering and Disaster SNAP duties

Performs other related duties as required