StackAdapt · 1 day ago
Manager, Enterprise Client Services
United States
Full-time
Remote
Mid, Senior Level
5+ years expStackAdapt is a leading technology company empowering marketers to reach and engage audiences with precision. The Manager of Enterprise Client Services will lead a team of Account Managers to uphold customer service excellence and drive client satisfaction through strategic media buying and account management.
Ad RetargetingAd TargetingAdvertisingAdvertising PlatformsDigital MarketingMachine LearningMarketingMobile AdvertisingVideo Advertising
Responsibilities
Leading a team of AMs, the MCS will ensure that all members of the team understand the objectives of the company and work together to achieve them
Take a proactive approach working with Brands, Agencies, and Holding Companies in planning and scaling the business to achieve high growth plans and optimal performance
Tracking, monitoring and evaluating quarterly revenue targets given to each AM on the team where account retention and growth are the main objectives
Coach the AMs to make strategic plans to achieve objectives, and capitalize on opportunities within their portfolios while providing proactive help with the team’s largest and high-potential accounts
Help own the client support structure and portfolio product needs, along with translating the needs of our clients to inform our product strategy
Identify opportunities to increase efficiency within the team, such as the development of tools, procedures or processes, or team education
Hire new AMs and contribute to the development of training materials to help onboard new team members
Work with other department leads representing the Client Service team’s best interests, sharing feedback and providing ideas to bring solutions to any relevant issues
Prioritize the development of each direct report by collaboratively creating and implementing individualized growth plans that focus on skill enhancement, career progression, and personal development
Act as a main point of contact for your portfolio of accounts
Provide in-depth client consultation on StackAdapt DSP, including campaign setup, performance insights, optimization strategies, and new growth opportunities to meet KPIs
In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education
Travel as necessary
Qualification
Required
Extensive media experience and programmatic knowledge
Real Time Bidding/programmatic expertise (DSP, Ad Network)
Experience working with enterprise level customers across both brands and agencies
3+ years of experience managing a team
Willingness to lead from the front, with a proven ability to inspire and energize teams
Established track record of overcoming challenges, driving solutions, and making data-driven decisions
Foster a culture of trust, transparency, collaboration, and accountability
5+ years of experience in account management, planning, and execution in the programmatic space
Proactive and creative problem-solver with the ability to work in a growing and fast-paced environment
Detail and process-oriented thinker with superior organizational and time management skills
Proven success in managing client relationships and assisting in growing revenue
The ability to grasp and communicate technical concepts and platform-based knowledge
Ability to drive cross functional collaboration and demonstrate contribution and adoption of the solutions you design
Strong interpersonal, verbal and written communication skills
Familiarity with the latest digital advertising trends and ideas
Preferred
Huge bonus if you've used StackAdapt!
Benefits
Highly competitive salary
Retirement/ 401K/ Pension Savings globally
Competitive Paid time off packages including birthday's off!
Access to a comprehensive mental health care program
Health benefits from day one of employment
Work from home reimbursements
Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
Robust training and onboarding program
Coverage and support of personal development initiatives (conferences, courses, books etc)
Access to StackAdapt programmatic courses and certifications to support continuous learning
An awesome parental leave program
A friendly, welcoming, and supportive culture
Our social and team events!
Company
StackAdapt
StackAdapt is a multi-channel programmatic advertising platform that helps maximize digital marketing efforts through data-driven solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$536.61MKey Investors
Teachers’ Venture GrowthSummit Partners
2025-02-04Private Equity· $235M
2022-01-01Private Equity· $300M
2016-01-28Series A· $0.71M
Leadership Team
Vitaly Pecherskiy
CEO and Co-founder
Yang Han
Co-Founder and CTO
Recent News
2026-01-08
Calgary Herald
2026-01-08
Company data provided by crunchbase